Employment Type : Full-Time
Time & Labor Analyst II - (2100001E) Description
About CRS
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Job Summary
CRS has implemented a new global ERP (Oracle) in the US and across nearly 70 global locations as well as the Headquartered US. Enterprise resource planning (ERP) is the integrated business management software of main business processes which is mediated by software and technology that impact most Human Resources functional disciplines, Supply Chain, Finance and Payroll. At the direction of the Global HCM Leader, and in collaboration with the Information Technology Project Management Office of CRS' Oracle ERP, the new HCM Implementation Analyst is responsible for direct support of Time & Labor configuration, testing of the assigned HR-related modules of CRS' ERP, Oracle Cloud Fusion HCM as well the ongoing quarterly upgrades enhancements and/or changes.
Roles and Key Responsibilities
Time & Labor Production Support and Future Release Roll Out
Serve as the primary HCM Implementation Analyst for Time & Labor in Oracle Cloud HCM, including:
Assist and support the Business Process Owner and other key stakeholders related to both production environment and the overall Project for the designated functional HR business with ongoing enhancements to the base implementation of Oracle HCM and the delivery of functional specifications and business processes
Collaborate and assist the BPO in gathering requirements that meet key customer objectives and success measurements, while taking into consideration the overall operating model
Assisting and making recommendations in identifying testing plans related to the roll-out of the new enhancement of HR functionality that is already in place including test scripts and test plans to ensure configuration and data flow are in line with functional specifications
Working with CRS' external implementation partners to perform specific configuration- and testing-related tasks within the project plan, and to ensure quality, timely delivery against project plan milestones
Tactically ensuring relevant configurations of Oracle "fast formulas" (which automate calculations of leave, benefits, overtime, etc. based on a fixed set of variables) system reports, and HR security permissions
Assist and work alongside the BPO’s in developing and documenting appropriate work-arounds or non-system related functions not covered by the system through creative manual processes that may include building spreadsheet templates, etc.
Preparing and collecting data conversion collection templates required for populating the assigned HR module(s) required for go-live
Participating in testing cycles by performing configurations, executing conversions, conducting and leading testers through the testing plan and conducting break/fix
Supporting and guiding users of the application and the testing of new functionality
Deployment
Ensure a successful "go-live" process, including:
Troubleshooting and resolving systems and/or configuration issues
Collaborating and assisting with configurations changes, data changes and ensuring support with the change management absorption by helping every employee with new processes and procedures
Assist in documenting lessons learned
Post-Deployment and Production Environment
Ensure successful operations and continual evolution of functionality, as needed, including:
Assisting with Fit/Gap analysis and identifying required RICEF (Reports, Interfaces, Conversions, Enhancements and Forms)
Writing functional specifications for technical documentation and build of RICEF objects
Providing timely and quality support to end users related to configuration
Managing and executing configuration and testing associated with new modules and functionality
Documenting a deep internal expertise in the software solution chosen by and configured for CRS
Performing other duties and special projects as assigned
Knowledge, Skills and AbilitiesBasic Qualifications
Agency-wide Competencies
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
What we offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
EOE/M/F/D/V - CRS is an Equal Opportunity Employer.