Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies.
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. The position requires TCAs to verify candidate identification, monitor exams, and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Responsibilities:
- Maintain and apply expert knowledge of test center policies, practices, and procedures
- Greet examinees and verify identification
- Continuously monitor candidates as they complete exams
- Resolve or report candidate issues with urgency
- Ability to be flexible with scheduling based on Prometric capacity requirements
Required Experience:
- One to two years of customer service related experience preferred
- Ability to communicate with candidates effectively and with professionalism and authority
- Ability to write detailed reports and correspondence
Physical Requirements:
- Ability to remain in a stationary position for extended periods of time while administering exams
- Visual requirements include the ability to adjust or focus computer screens and view the testing room while proctoring
- Ability to enroll and pass a background check for administering federal government client exams
**Currently looking for persons who can work the afternoon shifts.
Flexible shifts: Monday through Saturday (Morning Shift: 630AM - 12PM and Afternoon Shift: 1130AM - 6PM).
Job Type: Part-time
Pay: $14.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Application Question(s):
- When are you able to start work?
- What days and shifts (Morning 630am-12pm or Afternoon 1130am-6pm) are you able to work?
Work Location:
Work Remotely:
Work Location: One location