Terminal Manager Job Description
ADP Express, LLC is looking for a motivated Terminal Manager with port drayage experience to support the VP of Transportation and be responsible for overseeing the logistics of our company's transportation-related activities. In this role, the right candidate will keep track of transportation operations and ensure that all policies, procedures, and safety rules are followed.
The successful Terminal Manager must possess exceptional leadership skills and maintain the company's high standard of customer service. This individual should be able to display extensive knowledge of transportation management systems, with excellent analytical skills.
Terminal Manager Responsibilities:
- Direct activities related to dispatching, routing, and tracking of transportation vehicles, and equipment.
- Planning, organizing, and managing subordinate staff members to ensure work is completed and consistent with the company's standards.
- Directing investigations to verify and resolve customer or shipper complaints.
- Collaborating with staff members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives.
- Arranging repairs and routine preventive maintenance checks and services (PMCS) of transportation vehicles and equipment.
- Facilitate the recruitment, training and retention of qualified Class A drivers in accordance with company and government policies.
- Complying with transportation-related policies (FMCSA, DOT, CARB, etc.) as well as safety rules, union contracts, and government regulations.
- Promoting safe work activities by conducting safety audits, and attending company safety meetings.
Terminal Manager Requirements:
- Bachelor's degree in logistics, business management, or related field recommended.
- At least 3 years’ experience as a Transportation Manager in a similar industry.
- Minimum of 5 years’ experience with picking up at LA/LB ports.
- Knowledge of SSL empty return, and street turn process.
- Experience working with transportation-related government regulations.
- Experience working with equipment management and Pool of Pool procedures including WCCP pool; knowledge of Trinium or other YMS program desired.
- Critical thinking skills and knowledge of analytics.
- Ability to work well with team members in a fast paced work environment and navigate stressful situations.
- Excellent leadership and conflict resolution skills.