Technical Owner - Applications Details

Technical Owner - Applications

IBM - Research Triangle Park, NC

Employment Type : Full-Time

Introduction
At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Your Role and Responsibilities
The IBM CIO organization is seeking an Application Technical owner within the QTC central functions tribe. Overall, the Technical Owner is responsible for ensuring availability of services for, iERP, one of the most financially significant/SOX applications in the CIO. Integrated Enterprise Resource Planning (iERP) is an enterprise-wide suite of SAP, IBM, and third-party components that provides an end-to-end order fulfillment and accounting solution for hardware, software, and services. iERP is the ledger of record and revenue recognition system for IBM.

In this role you will:

• Be the Technical Owner supporting a highly complex enterprise SAP deployment.
• Audit and compliance responsibilities
• Investigating and responding to all portfolio requests and questions
• Participate in the planning of disaster recovery tests
• Interface to the Guardium monitoring team
• Drive Root Cause Analysis (RCA) process
• Ensure changes are reviewed, approved, and closed appropriately
• Consolidate and present monthly infrastructure metrics
• Leverage your technical knowledge to facilitate strategic conversations on the SAP deployment and the associated supported business processes with Product Owners and other stakeholders.
• Bridge the desires of the customer and the capabilities of the technology.
• Focus on continuous improvement, innovation/automation, and increasing delivery velocity.
• Analyze impacts and balance proposed solutions across the business to propose and support solutions to business and technical challenges.
• Focus on the elements required to manage all aspects of business requirements through infrastructure deployments.
• Demonstrate organizational and communication skills, especially with management and executives.
• Bring a passionate work ethic, and strong eagerness to learn.

Above all, we are looking for applicants who will thrive in an open, flexible, fun-spirited, collaborative environment and desire creative freedom and an opportunity to work on high performing teams!

#CIO_career

#CIO_career


Required Technical and Professional Expertise

• A minimum of 5+ years’ experience in Enterprise Technical and Program Management
• Working technical knowledge of SAP
• Exposure to dependency management, change management, and problem management.

Preferred Technical and Professional Expertise

• Experience in working in an Agile environment and in a Continuous Integration and Continuous Delivery, Agile metrics
• Application business controls compliance, ASCA and SOX
• Application availability, performance and monitoring experience

About Business UnitThe Office of the Chief Information Officer (CIO) owns IBM’s IT strategy and provides the tools, workstations, devices, and infrastructure that IBMers use to do their jobs every day. Put simply, our mission is to create a productive environment for IBM's worldwide employees. Join us as we lead with design to drive simplicity and ease of use, engineering the systems that run the business, and innovating to transform the business.
This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.
About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

• 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
• World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
• Well-being programs to support mental and physical health.
• Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
• Select educational reimbursement opportunities.
• Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
• Giving and volunteer programs to benefit charitable organizations and local communities.
• Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.