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Employment Type : Full-Time
We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Technical Customer Success Manager Companies recognize the tremendous potential for data, but many struggle to turn it into actionable insights that improve business results. The legacy approach to analytics slows organizations down, requires costly software and too many specific tools, used by too many uniquely skilled people. Alteryx is a leader in Analytic Process Automation (APA). The Alteryx APA Platform™ unifies analytics, data science and business process automation in one easy-to-use platform to accelerate digital transformation. Alteryx has an immediate opportunity for a talented Customer Success Manager (CSM). This role will capitalize on your technical smarts, customer-facing skills and your passion in our customers' success. CSMs are primarily focused on driving the creation and execution of the retention strategy to ensure adoption, integration, and expansion of Alteryx solutions. CSMs will bring Alteryx’s best ideas, innovations, and capabilities to their portfolio of customers and match these to the customers’ business goals, driving greater business value. It is the CSMs responsibility to act as the technical advisor and drive customer success by providing usage recommendations, risk identification, and mitigation. As a trusted advisor and coach, the CSM is the post-sales success leader and provides their customers with technical and business success roadmaps. Responsibilities: Qualifications Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences . Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here .