Technical Advertising Operations Support Specialist Details

Technical Advertising Operations Support Specialist

Choozle - Denver, CO

Employment Type : Full-Time

Choozle is looking for a unique hire who loves all the nuts and bolts of solving problems and has a desire to share that knowledge with thousands of clients. This position will work with the Technical Operations team to help support Choozle clients as they leverage the Choozle platform for their digital marketing campaigns. This is an ideal role for someone who is analytical, detail oriented, loves troubleshooting and learning the newest trends in Ad Tech. This is also a perfect position to help grow technical skills.

WHO WE ARE

Our Choozle vision is to make Choozle an amazing place to work that exceeds our clients and partners expectations through the application and support of our continuously innovating digital advertising platform. Our culture and our company wins when each individual truly cares about their work and their team. What is Choozle?

WHO YOU ARE

• A customer advocate that strides to resolve issues with a high level of customer satisfaction
• A Self-starter who is detail oriented; must be able to manage and prioritize multiple projects
• Outstanding at troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally
• Have past online support experience
• Have basic web developer, tag management and ad tag experience
• Always strives to understand the root problem versus treating the symptom

WHAT YOU’LL DO IN YOUR CHOOZLE POSITION

• Troubleshoot advertising and platform operational issues for internal and external clients for the ultimate goal of client growth, retention, and satisfaction.
• Partner with the Engineering and Product teams as a stakeholder to product development, releases, etc.
• Be the bridge of communication between our Product, Engineering and Customer facing teams.
• Understand and effectively communicate Choozle’s value proposition, technology, processes, and partnerships.
• Become an expert in best practices for the Choozle Platform, to offer insights on how to improve campaign effectiveness through the platform’s functionality.
• Ensure privacy and compliance guidelines are adhered to, including account and creative vetting.

SKILLS THAT WILL HELP YOU IN THIS ROLE

• Basic front-end development (HTML, JS, CSS)
• A deep understanding of creative tags and tracking pixels
• A deep understanding of AdTech/Ad Ops specific capabilities (TradeDesk experience a bonus!)
• Ability to pivot based upon support ticket/troubleshooting demand
• Basic understanding of advertising privacy/compliance

3 REASONS YOU SHOULD APPLY

• To see all the “Best Places to Work” awards visit the Choozle awards page
• You will be the hub of knowledge at Choozle and will work cross-functionally across all company departments.
• You will have a chance to make an impact on a fast-growing startup company and leave your mark on the business.

SALARY: $62,000 to $76,000

LOCATION: Denver, CO- hybrid

IN ADDITION TO SALARY, CHOOZLE OFFERS:

• Company Equity
• $100 Monthly Wellness Stipend
• $100 Work From Home Stipend
• $1,000 Education Stipend ($250/a quarter)
• Public Transportation Stipend
• Self-Managed Time Off
• 11 Paid Holidays
• Remote Work Flexibility-Hybrid
• 401k Contribution/Match (3%)
• $1,000 Employee Referral Bonus
• Medical HSA Employer Paid At 100%
• Employer contributions into HSA employee only account
• Medical PPO & Dental Employer Paid At 90%
• Employer Covers Up To 50k Of Life Insurance
• Upgraded Options, & Voluntary Additional Life Plans Available.
• Employer Paid Short & Long Term Disability Provided.
• 2 Employer Provided Employee Assistance Program (EAP)
• 70% Of Dependent Premiums Covered.
• Nitro Coffee, Tea, Kombucha, Soda, Waters, & Various Snacks Available In Office
• Multiple Chances To Win Gift Cards Weekly
• Fully Remote Employees can Expense 1 Meal A Week Up To $20
• Various Employee Activities & Team Building Adventures
• Work-Life Balance

WHAT TO EXPECT:

• Resume Review
• People Operations- 30 minute Phone Screen
• Manager Interview- 30 minutes
• Team Interview- 45 minutes
• Deliberation/Contingent Offer
• Background Check
• Official offer

Choozle is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; and use hands to finger, handle or feel controls. The employee must occasionally lift and/or move objects up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

PRE-EMPLOYMENT REQUIREMENTS A criminal background check is required for any applicant receiving a conditional offer of employment. Background checks serve as an important part of the selection process at Choozle. This type of information is collected as a means of promoting a safe work environment for current and future Choozle employees. Background checks also help Choozle obtain additional applicant related information that helps determine the applicant's overall employability, ensuring the protection of the current people, property, and information of the organization.

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