Team Lead Lift Operations Details

Team Lead Lift Operations

Vail Mountain - Vail, CO

Employment Type : Full-Time

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com

The Lift Operations Team Lead position is a supervisory position with the responsibility of daily lift operations, with direct reports and additional responsibilities as detailed below.

Responsibilities:

• Assists with hiring/staffing, employee discipline, employee goal setting and recognition.
• Fulfills day-to-day work responsibilities for the organization as needed and is thoroughly familiar with all aspects of lift operations and code requirements.
• Implement, maintain, and coach safety in the work place.
• Responsible for coordinating opening and closing procedures, and all daily operating tasks of the crew.
• Promote guest service standards compliance and operational efficiency as well as model positive guest service at all times
• Train and coach team members at assigned lifts and work cooperatively with peers, managers and interdepartmental contacts.
• Promote neat, clean and organized work stations.
• Be responsible for timely completion of training and development documentation for their teams, attend required management skills classes and be contributing and accountable members of our management team.
• Demonstrate exemplary attendance, punctuality, behavior and grooming/appearance standards.

Requirements:

• Either a minimum one year of previous leadership experience in Vail Lift Operations, two years previous supervisory experience within Vail Resorts, or applicable outside leadership experience.
• High School Diploma or GED.
• Must have a high work ethic and strong moral ethics.
• Possess a valid driver's license.
• Ability to work unsupervised and meet goals and tasks.
• Have intermediate ski/snowboard ability.
• Ability and willingness to work outside, for a majority of the day, in extreme and varying weather conditions.
• Ability to maintain attention to detail while ensuring the safety of our guests and coworkers.
• Ability to maintain an extremely high level of guest service.
• Ability to lift/carry 50 lbs.
• Ability to stand up to 8 hours a day.
• Able to read, write and speak English fluently.

The budgeted range starts at 17-20. Actual pay will be adjusted based on experience.

The perks and benefits include

• Free ski passes for employees
• 401(k) retirement plan
• Accrued Sick Time
• Discount lift tickets for friends and family
• Free ski lessons
• Discounted lodging, food (including $5 meals), gear, and mountain shuttles
• Discounted bike haul & golf
• Excellent training & professional development

Seasonal Full Time roles are eligible for the above, plus…

• Critical Illness and Accident plans
• Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
• Free ski passes for dependents
  

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 337788