Tax Services Manager - National Indirect - Amended Return Center - Open Location Details

EY - Chicago, IL

Employment Type : Full-Time

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


The Opportunity


As a Manager in the Amended Return Center (“ARC”), we will look to you to apply your corporate income tax knowledge to a wide range of tax compliance engagements and support our US team in essential engagement processes. In return, you can expect the support of engaging colleagues, as well as plenty of opportunities to progress your career.


Your Key Responsibilities


As a Manager you will provide timely and high-quality work products to the senior manager team. You will be tasked with supervising a motivated team of professionals in our Global Delivery Services (“GDS”) team in India as a detail reviewer of tax returns. This includes providing review notes and guidance on returns, as well as mentoring and team-building support, guaranteeing they have the skills, knowledge and opportunities to reach their full potential. You will identify potential opportunities and risks while reviewing tax returns and communicating these to the senior manager team. You will work on various special projects (such as tax research), when assigned.


Skills and attributes for Success

  • Analyze specific issues in the review of amended tax returns, based on ARC’s established process and guidance
  • Apply technical tax knowledge when questions from GDS staff arise
  • Follow up on the status of deliverables, analyze the issues preventing completion and working with other to problem solve resolution
  • Execute tasks in continuous improvement projects to drive improved quality, visibility, efficiency and client experience, including analyzing current process performance and how to improve it
  • Must be able to manage multiple projects simultaneously
  • Able to prioritize or request clarification on the priority of various engagements
  • Responsible for management of own daily project tasks in order to meeting client deadlines
  • Supervision of US Senior Analysts and Assistant Managers, GDS staff and/or GDS seniors working on same engagement
  • Moderate overtime will be expected during the ARC’s peak times (normally September through December)
  • Ability to work independently from a remote location


To qualify for the role you must have

  • Bachelor’s degree in Accounting, Finance, or other related business major or equivalent experience
  • Experience managing a team
  • 6-8 years’ experience
  • CPA or EA certification


Ideally you’ll also have

  • Knowledge of global statutory reporting and/or bookkeeping, preferably with experience across multiple countries
  • Strong analytical skills, interpersonal, and written/verbal communication skills; problem-solving ability and attention to details
  • Advanced knowledge of Microsoft Excel and IT concepts


What we offer


We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


  • Continuous learning:
    You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.


If you can demonstrate that you meet the criteria above, please contact us as soon as possible.


The exceptional EY experience. It’s yours to build.


EY | Building a better working world


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.


Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.


Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.


EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.


EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com.

Posted on : 2 years ago