Systems Operations Manager Details

Systems Operations Manager

WELLS FARGO BANK - Minneapolis, MN

Employment Type : Full-Time

About this role:

Wells Fargo is seeking a Systems Operations Manager.

In this role, you will:

• Manage a Systems Operations team of analysts that monitor installed systems and infrastructure
• Engage stakeholders and internal partners associated with the Systems Operations functional area
• Identify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks
• Make decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives
• Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
• Collaborate and consult with analysts, Information Technology personnel, or vendors
• Manage mid to highly experienced analysts
• Manage allocation of people and financial resources for Systems Operations
• Mentor and guide talent development of direct reports and assist in hiring

Required Qualifications, US:

• 5 + years of experience supporting or designing high priority enterprise technology solutions
• 3+ years of leadership experience in a production environment
• 3+ years of build-deploy automation and configuration experience within the Linux and Unix environment

Desired Qualifications:

• 5 + years of experience delivering and supporting large, highly available enterprise-level applications
• Ability to present reports to and interact with senior leaders
• Excellent verbal, written, and interpersonal communication skills
• Knowledge and understanding of Site Reliability Engineering (SRE) concepts
• Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings) and Kanban

Job Expectations:

• Ability to work nights, weekends, and/or holidays as needed or scheduled
• Ability to travel up to 5% of the time

Pay Range

$111,100.00 - $197,500.00 Annual

Benefits

• Information about Wells Fargo's employee benefits

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.