Employment Type : Full-Time
System Administrator - SupportLong Beach, CA, USA Virtual Req #1700 Monday, December 21, 2020 Other details Salary
We are committed to providing a career-enhancing environment for dedicated professionals desiring to make a difference in the lives of young people and their families. Stars Behavioral Health Group (SBHG) currently employs approximately 1,700 people at more than 45 different sites throughout California in Los Angeles, San Bernardino, Riverside, Fresno, Central Valley, Stanislaus, Santa Clara, Alameda, and Sacramento counties. We serve more than 30,000 children, youth and families annually throughout the state.
Our experienced staff of Psychiatrists, Psychologists, Social Workers, Mental Health Specialists, Parent Partners and other therapists/counselors provide case management, mental health care and a range of support services in schools, homes or other community settings. Our dedicated teams work collaboratively and in partnership with family members, school administrators and faculty, county social workers, case managers, probation officers and other agencies. JOB SUMMARY:Reporting to the IT Director, the position is responsible for second level technical support, administration, configuration and maintenance of all server and network infrastructure as well as special projects. The responsibility for this position entails installation, configuration, maintenance, and troubleshooting of a variety of Microsoft server technologies. Provides support and is an escalation point for 1st level support (Service Desk)
MINIMUM QUALIFICATIONS:Education:Bachelor’s degree or equivalent experience in Information Systems. Certification from Microsoft, (MCP, MCSE, MCT) or equivalent experience with Microsoft server products.
Experience:Minimum 4-6 years direct service experience with Microsoft server administration and support.
License or Certification:Microsoft certification (MCP, MCSE or equivalent) for Windows Workstation and Windows Server support or equivalent experience is required. Detailed requirements and expected knowledge is available in a document IT Competencies and Certification Requirements.
Specialized Skills:Excellent troubleshooting and problem solving skills, high level of
initiative and dedication.Excellent verbal and writing skills, organizational skills, training users, ability to multitasking.Excellent knowledge of server
hardware.Experience with the introduction of technology in clinical settings, electronic security, and HIPPA regulations.Acted as a Windows server administrator for at least 4 years.High proficiency in Microsoft-based administration best practices.OS encryption using Microsoft tools.High proficiency in the use and administration of email system.Proficiency in security administration, monitoring, and management.Proficiency in the use and administration of backup.Proficiency in the use and administration of antivirus.Expertise with LAN and WAN network
administration.Virtualization experience.
Physical Requirements:Ability to travel independently to various facility locationsAbility to carry IT equipment e.g. monitors, PC’s, servers etc.
POTENTIAL
JOB HAZARDS:Assaultive clients.Blood and Body Fluid Contact (Category III)Potential for eye, wrist and back strain, carpel tunnel syndrome.Operation of company vehicle.Work with and around electrical and electronic appliances.
SAFETY
PRECAUTIONS REQUIRED:Demonstrated knowledge of safety procedures to avoid electrical shocks. Current clear DMV printout and attendance at vehicle orientation.Demonstrated use of Professional Assault Response TrainingDemonstrated use of Standard PrecautionsDemonstrated knowledge of safety procedures for the school.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
We offer: