System Administrator
Employment Type : Full-Time
Position Overview: ZENETEX is a rapidly growing, energetic, and win-focused enterprise supporting Federal government, military, and civilian agencies. We have offices located in Washington, DC, Maryland, Virginia, North Carolina, Oklahoma, New Jersey, and California. We are an organization committed to growth and shared success for all stakeholders; we are customer-driven, mission focused, and operate with integrity and trust in all relationships.
We have an opportunity for a System Administrator in Springfield, VA.Description: The System Administrator supports the Information Technology Operations and Maintenance (O&M) Server team to provide enterprise-level, high-performance, highly available, server technology solutions (systems, applications, and services) as the customer’s Enterprise IT System, Applications, and Services catalogs. Under the guidance of more senior Server team members, the Systems Administrator provides O&M support – installation, configuration, testing, sustainment, and upgrading as it relates to enterprise server-based solutions on the Microsoft server platforms across the IT enterprise’s information systems varying in size and complexity (LAN, MAN, WAN, etc.). Existing Microsoft server-based solutions include a variety of major technology vendors including, but not limited to, Citrix, Esri, McAfee, Microsoft, ServiceNow, and SolarWinds. The System Administrator supports the initial escalation tier(s) for the Server O&M teams for service requests, incidents, and problems as escalated by the IT Enterprise Service Desk. The System Administrator also contributes to the production and maintenance of documentation for the Server team’s solution system(s), sub-system(s), and component(s) deployed and in-use in the customer’s IT Solutions portfolio, including as-built documentation, capacity/performance plans, policies and procedures, workflows, run books, and all other area of server system life-cycle planning.Qualifications:Position Qualifications:
- Shall have 3 or more years of hands-on experience providing O&M support of enterprise Microsoft Windows Server operating systems (OSs) and server applications and services, such as Microsoft Active Directory (AD), Exchange, File Services, SQL Server, and SharePoint, etc. across multi-platform information systems varying in size and complexity (LAN, MAN, WAN, etc.).
- Demonstrated experience working with Microsoft Active Directory (AD) as a centralized directory service for authentication and authorization for all IT enterprise end-users.
- Demonstrated experience operating and maintaining solutions in secure processing environments which must adhere to U.S. Government Information Assurance and Security standards such as the Defense Information Systems Agency (DISA) Security Requirements Guides (SRGs) and Security Technical Implementation Guides (STIGs).
- Demonstrated experience providing technical assistance and support to enterprise Microsoft Windows server platforms.
- Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across a globally dispersed IT enterprise.
- Demonstrated experience working directly with customers – in face or over the phone – to elicit all necessary details to capture their IT service request, incident, or problem accurately and completely.
- Bachelor’s Degree from an Accredited University.
- Shall possess GIAC Security Essentials (GSEC) or Security+ Continuing Education (CE) or Systems Security Certified Practitioner (SSCP) to meet the minimum credential requirements for Cyber IT/Cybersecurity Workforce (CSWF) Journeyman proficiency level as outlined in SECNAV M-5239.2.
Desired Qualifications:
- Strongly desired to be Microsoft Certified Solutions Associate (MCSA): Windows Server 2016 certified.
- Technical certifications in other enterprise-level OSs, applications, and technologies, such as Citrix, Cisco, Microsoft, Red Hat, Splunk, and SolarWinds are also a plus.
- Working knowledge of newer core Microsoft enterprise Server technologies to include AD, Windows 10, Windows Server 2016, Microsoft SQL Server 2016, and Microsoft IIS 10 is a plus.
- Familiarity with Microsoft PowerShell and its local and remote diagnostic and analysis capabilities.
- Familiarity with basic Networking troubleshooting concepts and approaches.
- Familiarity providing O&M support for Microsoft Exchange services for end-users/consumers, such as administering mailboxes and public folders is a plus.
- Familiarity configuring, registering, and activating Microsoft Windows Server platforms with Microsoft Volume Activation Services, both AD-based Activation (ADBA) and Key Management Services (KMS) is a plus.
- Familiarity with and/or experience using McAfee ePolicy Orchestrator, Management for Optimized Virtual Environments (MOVE), and VirusScan Enterprise for Storage (VSES) for the purpose of satisfying IN/INFOSEC end-point anti-virus, threat, firewall, and web control is a plus.
- Familiarity with and/or experience using the SolarWinds Orion Platform (NPM, NTA, NCM, IPAM, UDT, NTM, DPA, SAM, etc.) for the purpose of enterprise-wide centralized entity performance, configuration, capacity, and availability monitoring are a plus.
- Familiarity with IT Networking technologies, concepts, and approaches to routing and switching, TCP/IP, traffic analysis, packet capturing and analysis, and traffic flow is a plus.
Security Clearance:- This position will require U.S. citizenship and an active DoD TS/SCI clearance; candidates must be willing to undergo, and pass, a counterintelligence (CI) polygraph.
ZENETEX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.