System Administrator - Help Desk Details

System Administrator - Help Desk

CS2 - Annapolis Junction, MD

Employment Type : Full-Time

CS2 Consulting is a small IT contractor headquartered in Hanover, MD that provides high level solutions to Federal Government customers and are always looking for high quality professionals to join our team. We provide competitive benefits and compensation packages including 8% 401(k) match, 160hrs PTO, tuition assistance, professional development/career road-mapping, and pet insurance.

Position Title: System Admin – Help Desk

Required Clearance: TS/SCI with Polygraph

Salary Range: Open

Location: Annapolis Junction, MD

Description:
Candidate must have a technical background in diverse operating systems (Windows XP is a must), hardware platforms and software packages. Various shifts and levels available.

Role/Responsibilities:

• Use/Knowledge of a Ticketing system, knowledge of Remedy is a plus
• Computer hardware architecture knowledge
• Must have software installation and troubleshooting experience
• Microsoft Exchange knowledge and troubleshooting
• Use/knowledge Microsoft Office Applications
• Use/knowledge of Active Directory
• Use/knowledge Network and Internet Applications and Protocols
• Must possess good communication and customer service skills
• Candidate must be a team player and have the ability to work in a fast-paced environment