Supervisor Details

Supervisor

Dunkin Donuts | Areas USA - Pompano Beach, FL

Employment Type : Full-Time

Part I

Position Title: Supervisor
Department: Operations

Location:
Reports To: Concept Manager
Status: Non – Exempt
Class: Full Time

Part II

Broad Functions:
This position will supervise the employees in the shift operations and aid in the operation of the restaurant to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures. Position is responsible for operations in a shift in the restaurant. Monitors shift revenues.

Part III

DUTIES AND RESPONSIBILITIES:
1. Supervise the shift's operations in the restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and that an optimal level of quality service is achieved.
2. Supervise the restaurant employees; recommend hiring, schedule, train, resolve problems, provide open communications and recommend discipline as appropriate.
3. Respond to customer needs, issues, comments and problems to ensure a quality experience.
4. Update the cash register system and compile and prepare various reports to aid in the administration of the restaurant.
5. Supervise the maintenance/sanitation of the restaurant and equipment during the shift to protect the assets, comply with regulations and ensure quality service.
6. Perform special projects and other responsibilities as assigned.
AREAS SUPERVISOR JOB DESCRIPTION
August 2010

Part III
Skills and Requirements

1. Minimum High School Diploma, some College preferred.
2. One to two years of employment in a related position.
3. Requires a working knowledge of food and restaurant services, policies and operations.
4. Ability to read, count, add, subtract, write and record numbers.
5. Ability and skill to perform simple computer data entry.
6. Ability and skill using 10-key adding machine by touch.
7. Accuracy and speed sufficient to process deposits and change orders.
8. Ability to work alone during long periods of time
9. Ability to repetitively perform proper bending and lifting techniques to handle up to 50 pounds.
10. May require knowledge of computer equipment or other technical devices or broad knowledge in several operational areas.

Part IV

Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also frequently required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Job Description Acceptance:
I have received, reviewed and fully understand my job description. I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described.

Brand: Dunkin Donuts
Address: Pompano Service Plaza MM 65 Pompano Beach, FL - 33069
Property Description: PB-65 DUNKIN DONUTS
Property Number: PB-65 - 1