Summary: Position requires an individual to have supervisory skills, customer service skills, positive attitude and knowledge of food preparation and presentation. Position will oversee all premium bars, catering and suites in all aspects from set up, quality service and tear down for events and any additional day-to-day operation. Supervisor will be responsible for accurate inventory controls before and during events through use of stand sheets and transfers with the ability to process transaction with guests or resolve client needs. Supervisor will assist with location closeout through physical counts and Point of Sale reconciliation.
Responsibilities:
- Supervise multiple locations, employees and nonprofit group members when needed
- Ensure high level of customer service with a high standard of quality and cleanliness
- Maintain safe working conditions and sanitary work area
- Assign tasks to employees as necessary
- Maintain accurate cash handling procedures at all times
- Follow and enforce rules and regulations of SMG Savor, and alcohol policies
- Take initiative to deliver the highest levels of customer service and food quality to every guest
- Perform checklist and give direct feedback to Premium Services Manager
- Ensures proper opening and closing of stand
- Ensures inventory counts are accurate before, during and after events, accountable for the area that is assigned each event
- Ensures stand employees are abiding by all policies and procedures
- Willingness to perform additional tasks such as cooking, cleaning, working portables/bars and concession stand when needed
Duties:
- Reports to Premium Services Manager in appropriate uniform, for assigned location
- Lead team or teams working in bars, catering and suites set in various locations
- Accurately verify all cash and inventory
- Follows all rules and regulations established by SAVOR. Food and Beverage and maintain local and state regulations as required
- Ensure any guest request for alcohol requires a request for proper identification
- Performs other related duties as assigned by Manager
Qualifications:
- Previous management responsibilities
- Experience within food and beverage
- Basic math ability to accurately count and handle money
- Ability to follow directions and effectively perform the work in a timely manner
- Must speak and understand English
- Food Handler's Permit or ability to obtain one upon hire
- Attend all SAVOR. Omaha Alcohol Policy Training Classes to include ServeSafe Alcohol training
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
- High School Diploma or GED
- Food handler certificate required from Health Department
- Previous management experience within food and beverage industry, preferred
- Excellent customer service, interpersonal and communication skills
- Must be able to work independently with little or no supervision
- Ability to work with co-workers, volunteers and all levels of staff
Skills and Abilities:
- Positive, customer service oriented attitude at all times
- Cash register operation
- Microsoft Office and Excel preferred
- Data entry of inventory preferred
- Ability to lead team or teams as required
- Strong knowledge of sanitary practices
- Maintains proper hygiene and dress code standards
- Work ethic encourages strong urgency and quality in a team environment
- Ability to undertake and complete multiple tasks
- Attention to detail
Certificates, Licenses, Registrations (must obtain)
- ServSafe Manager Certificate
- ServSafe Alcohol
- ServSafe Allergens
Other Qualifications:
Requires ability to work flexible hours, including nights, weekends and holidays.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is required to walk, stand and stoop on a regular basis; use of hands and arms to handle, feel and reach for product and equipment. The employee must regularly lift and /or move up to 50 pounds.
Note:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply:
Apply at- SAVOR. Omaha Suite and Catering Supervisor
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.