Love Fitness and changing lives? Then come join our Orangetheory Fitness team! We are a dynamically fun company that values Integrity, Trust, Respect, Passion, Loyalty and Teamwork.
We are currently seeking a Studio Manager that will be responsible for providing leadership and daily direction to the sales team in our facilities. This critical position must have a solid understanding of sales and operational excellence. As the lead for the sales function, the Studio Manager must execute lead generation/marketing strategies, plan to increase fitness program sales, as well as promote the health and wellness benefits that are associated with a healthy lifestyle. This leader must pose a high caliber approach to coaching and staff development.
Essential Duties and Responsibilities:
- Hires, trains and schedules all studio sales staff. Develop and review monthly sales goals with sales staff
- Manages, develops and evaluates the performance of all OTF sales and training staff for ongoing success and future growth. Responsible for 30-60-90 ad annual performance reviews
- Conducts regular sales staff meetings and attends all required webinars and other requested corporate meetings
- Manages client and staff concerns as well as daily operations of a fast-paced fitness studio
- Works directly with Head Trainer in increasing studio utilization and workout traffic
- Executes company's marketing and social media efforts to promote the studio and brand and ensures that sales and training staff are effectively participating in marketing and social media
- Holds staff meetings and trainings in order to ensure the success of the studio
- Executes and coordinates company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach)
- Models all studio activities through self-involvement
- Manages disciplinary actions involving OTF studio employees
- Is responsible for meeting performance metrics (KPI's) revenue, ordering, inventory, payroll, ad facilities maintenance
- Ensures staff is meeting or exceeding goals
- Other duties as assigned
Competencies:
- Problem Solving: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully. Develops alternative solutions.
- Technical Skills: Pursues training and development opportunities. Strives to continuously build knowledge and skills. Shares expertise with others.
- Customer Service focused: Manages difficult or emotional customer and employee situations.
- Directly supervises Member Specialists and Assistant Studio Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines, beginning and ending assignments on time, and scheduled work breaks
Qualifications:
- Multitasking, customer service skills, management skills
- Must be proportionally- orientated with the ability to direct sales through company outreach programs
- Ability to take 2 OTF classes per week pending class availability
- Ability to handle and manage difficult interaction with customers
- High School diploma or general education degree (GED): or one to three months related experience and /or training; or equivalent combination of education and experience.
Company Benefits & Perks:
- Full-Time employees are eligible for Health, Dental and Vision benefits
- Full-Time employees are eligible to participate in the company 401k
- Fitness casual dress-code
- Career advancement opportunities
- Free Orangetheory Fitness Membership
- Discount on Orangetheory Fitness apparel
EEO STATEMENT: Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Supplemental Pay:
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location:
Work Remotely: