Structured Cable Technician (III)
Employment Type : Full-Time
AFL provides industry-leading fiber optic products and services across the globe. Our company was founded in 1984 with a single fiber optic cable and now we manufacture over two thousand products, employ over 5,000 associates and consistently generate annual sales in excess of a billion-dollars in revenue. With our commitment to professional growth and employee development, let AFL “Connect” you to your next career opportunity!
Job Summary
A Technician III has demonstrated the ability and desire to take responsibility for the installation of connectivity solutions. A Technician III can be assigned to a single project or multiple projects, depending on size and complexity. The Technician III must motivate work crews, develop intimate customer relationships and ensure a timely, high quality installation that meets specific customer requirements. The foreman takes on a responsibility role once the project enters the planning and installation stage.
Only local candidates will be considered.
Responsibilities
- Maintain a clean, neat, professional appearance… Wearing the company uniform during all project related duties unless specifically directed otherwise by a superior.
- Accept direction and critiques from Team Members in higher classifications.
- Ability to understand complex wiring diagrams and installation instructions.
- Proven ability to terminate common types of fiber optic fittings (SC, ST, LC, etc.) efficiently and to industry, manufacturer and AFL standards.
- Proven ability to efficiently terminate copper cabling to industry, manufacturer and AFL standards.
- Ability to articulate the differences and similarities in the testing requirements for the different categories of copper media (Category 3, Category 5, Category 5e, etc.).
- Proven ability to complete Telecommunication Room build-outs including rack construction, ladder rack installation, wire management, grounding, etc.
- Proven ability to implement labeling schemes as detailed in the Project Scope of Work.
- Ability to configure and set-up test equipment to perform all required tests on each category of copper media using a variety of manufacturer test equipment.
- Ability to perform and document optical attenuation tests on single mode and multi mode optical strands.
- Ability to configure, operate and analyze test data from Optical Time Domain Reflectometers (OTDR).
- Proven excellence in customer relation skills.
- Ability to maintain a calm and collected demeanor in difficult and stressful situations.
- Ability to motivate work crews.
- Ability to assign tasks and work flows to work crews to maximize the efficiency of the work.
- Has proven the ability to follow company procedures pertaining to materials management, time accounting and project administration.
- Make decisions that support the corporate values, mission, vision, quality goals and behaviors. In cases of extreme doubt or uncertainty, seek the counseling of managers.
- Ensure that a project plan exists and is complete. The technician III shall work with the Project Manager to tailor the project plan as appropriate for projects.
- Perform a project walk-through at or before the start of the installation with the Project Manager. Identify and resolve any areas of concern or uncertainty.
- May act as a single point of contact to the customer during the installation for any installation related issue or concern (i.e. change orders). Determine impacts on the project (especially timelines and material procurement) of client requested alterations in project scope. Engage the Project Manager as necessary to maintain complete customer satisfaction.
- Develop a plan to manage all project materials. This includes planned material requirements, secure storage, efficient use of materials to reduce waste, etc.
- Assign crew leader(s) as needed to properly manage the project.
- Monitor progress and assign tasks as appropriate to meet project milestones.
- Inform Project Manager, at least weekly on project progress, problems, milestones and any other pertinent aspects of the installation.
- Enlist assistance from Project Manager and any other company resource to ensure project commitments are met.
- Ensure that the proper test equipment is available, in proper working order and with all components available to accurately and completely test according to project commitments.
- Ensure that the installation conforms to industry standards, applicable codes and the project Scope of Work. Bring any issues of concern to the attention of the Project Manager.
- Manage sub-contractors as necessary to ensure conformance to timelines, AFL work policies and performance standards.
- Ensure that each individual assigned to the project is following all AFL policies, procedures and corporate values.
- Ensure project team members are certified as necessary and follow job site safety procedures and processes.
- Provide for cable and component labeling either through bulk printing at an AFL office or on-site printing with portable devices.
- Download and archive test results.
- Ensure customer receives all required test data and as-built documentation per the Scope of Work Document.
- Obtain Project Acceptance from the customer at the completion of the project.
- Complete and submit all manufacturer material to obtain any applicable partner warranties.
- Maintain a neat and orderly worksite.
- Use proper care on all company assets to avoid breakage, misuse, theft, etc.
- Complete and submit basic paperwork (timecards, material forms, etc.) according to company policies and procedures.
- Understands, adheres to, and promotes the Environmental, Health & Safety policies of AFL Telecom.
- Attend classes and training sessions, as requested by AFL management, to obtain and maintain vendor certifications.
- Other duties as assigned by Manager.
Personal Qualities
- Analytical Thinking – Exceptional ability to analyze data and utilize it to make sound decision
- Conflict Management and Resolution Skills – Build consensus, anticipate and solve problems
- Results focused – Ability to organize and manage multiple, and at time competing priorities
- Communication Skills – Demonstrate communication skills, both verbal and nonverbal, to help facilitate the sharing of information between people within the company and our clients.
- Relationship building skills – ability to work within a dynamic team setting and provide role model leadership to AFL workforce
Qualifications
- Minimum of 5 years’ experience in the installation, maintenance & programming of the electronics associated with: Telecom Systems, TCP/IP Networks, CCTV Security, Access control & Wireless Solutions.
- Must have the ability to install, terminate & test low voltage cables & fiber optical cables. Strong understanding of low voltage infrastructure and related services
- Ability to understand complex wiring diagrams and installation instructions.
- Ability to pass pre-employment screening
- Valid Drivers License
- Finger & wrist dexterity & hand/eye coordination.
- Ability to work from heights such as man lifts, scissor lifts & roof tops utilizing proper fall protection.
- Ability to use small hand tools.
- Ability to use power tools.
- Climbing of stairs, ladders, and/or scaffolds.
- Ability to walk, stand, bend, lift up to 50 lbs., and drive a vehicle.
Working Conditions
- Job is usually performed in indoor/outdoor environments under multiple environmental conditions.
- Ability to accept periodic assignments that involve travel away from immediate district office area based on client needs, business needs and project scope.
- Exposure to noisy or dusty conditions; chemicals & solvents; mechanical, electrical, and/or other hazards.
- General hours of Monday through Friday 8:00am to 5:00pm. But ability to provide support during and outside regular business hours is required.
- Must be able to work in the United States.