Store Loss Prevention Investigator Details

Store Loss Prevention Investigator

Sephora - Schaumburg, IL

Employment Type : Full-Time

Job ID: 187919
Location: IL-Woodfield Mall (0250)
Address: #5 Woodfield Shopping Center, Schaumburg, IL 60173, Stati Uniti (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Loss PreventionSephora LP is constantly evolving to ensure we have products available to delight our clients. Our action-oriented Investigators and Managers employ leading edge technology in stores, distribution centers and our Field Support Center to positively impact bottom line results. With respect for all, we act safely to resolve theft situations without disrupting the client experience. We operate with transparency, celebrate openly and foster teamwork in pursuit of our goals.

Your role at Sephora:As a Store Loss Prevention Investigator, you protect the assets of the store against theft. Working with the District Loss Prevention Manager, you will partner with store leadership in the development and execution of Store Shrink Plans. In addition, you will:

• Conduct surveillance on the sales floor as well as utilizing CCTV system to identify, observe, and apprehend or deter individuals from committing external thefts
• Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence
• Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
• Testify in court on behalf of the company, in any case, criminal or civil, to which you are summoned
• Heighten and maintain store LP awareness by attending and participating in store meetings, new hire trainings and continuous Beauty Advisor training
• Provide support and work in multiple store locations if hired in a multi-store area
• Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers
• Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative

• Minimum 1-year asset protection or loss prevention experience in a retail environment
• Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
• Strong communication skills

• The people You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with
• The product Employees enjoy a product discount. Think your friends and family love you now? Just wait until you work at Sephora!)
• The education Sephora heavily invests in training for our store associates – not just product knowledge but building a personalized career plan with you so you can achieve your professional goals
• The perks Sephora offers medical benefits, competitive 401k, gift matching, and a 'perks' program that includes various discounts at participating companies (hotels, rental cars, telecommunication, gyms, etc)
• The LVMH family Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 prestige brands such as Louis Vuitton, Celine, Moet Chandon, Marc Jacobs, Dior, and so many more

• Ability to stand/walk the sales floor for entire shift
• Satisfy and maintain all licensing requirements (as required by state or local jurisdiction)
• Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook