The store director will effectively direct and supervise all activities of the retail grocery store and its personnel to achieve sales, profits and customer service goals established for the store.
Some Job Responsibilities include:
- Serving as the leader of his/her store team, and as such an excellent role model, coach, performance evaluator and trainer.
- Creating a store environment members want to work in and customer want to shop in.
- Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling (when appropriate) and always giving a genuine thank you.
- Observing and enforcing all store rules and company policies.
- Overseeing the selection and training of all new members.
- Executing, communicating and supporting all merchandising programs.
- Providing excellent knowledge of all products merchandised in the store.
- Creating store and department budgets and tracking financial reports (e.g. profit and loss, sales and expenses).
- Overseeing the ordering all products and supplies, the auditing all products received, ensuring proper shelf stock levels for our customers and minimum levels of product shrink.
- Ensuring compliance with all heath department and weights and measures department guidelines and requirements.
- Ensuring the proper merchandising of all departments, meets all department and company guidelines.
- Achieving store and department sales and profits goals.
- Controlling store labor, inventory, product out of stocks and shrink.
- Ensuring all safety equipment is maintained and all store members act in accordance with company safety guidelines.
Performs other duties as needed or assigned by management. Applicants for this position must be at least 18 years old.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time;
This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned;
This job description is subject to change at any time
Employer provides reasonable accommodations to a qualified employee that does not impose an undue hardship on the employer.
Ability to:
- Lead store members by following and setting goals and objectives, acknowledging member performance and holding the team accountable to meeting goals.
- Have an understanding of all company policies and procedures
- With both customers and team members, remain helpful, tactful and courteous at all times.
- Work quickly/efficiently to accomplish assigned duties, ensuring all team members do the same.
- Share with customers and team members an extensive knowledge of products merchandised within the store.
- Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and run a cash register.
- Communicate openly and professionally through appropriate body language, facial expressions, speech and writing.
- Listen to and understand verbal and non-verbal communication of customers and fellow members.
- Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 20 – 30 lbs.
- Operate manual and electric pallet jacks.
- Work with a wide variety of cleaning chemicals including ammonia based products