Stockroom Associate shares in the overall responsibility for shipping and receiving merchandise, maintaining an organized and manageable stock / off-site storage area, processing merchandise as “floor ready”, generating maximum sales potential through upholding high customer service standards, maintaining store appearance, keeping merchandise filled to the appropriate levels on the sales floor and minimizing shortages.
OVERALL RESPONSIBILITIES
- Receiving / Shipping – Processing HUB, 3rd-party deliveries, Special Orders
- Maintain an organized stockroom/off-site area
- Maximize sales volume by ensuring merchandise styles and sizes are well represented on the sales floor
- Maintain visual presentation standards that are consistent with division philosophy and direction when placing / restocking merchandise on the sales floor
- Maintain appropriate sales floor inventory levels
- Demonstrate effective written and verbal communication skills
- Develop proficiency in all operational policies and procedures
- Manage time and prioritize tasks
CUSTOMER SERVICE / SALES
- Ensure customer service is the #1 priority
- Follow all customer service guidelines
PERSONNEL
- Demonstrate professional image and conduct
- Follow specific divisional dress code policy
- Works as a member of a team to accomplish goals set forth in the store
- Must be flexible to work rotating hours, as assigned by management
- Ensure that store staff is treated professionally, courteously and respectfully
- Take an active role in own development
- Communicate concerns to management
- Support all company / management decisions
OPERATIONS
- Ensure accuracy in all paperwork
- Follow all company policies and procedures.
- Follow Inventory Shrinkage Improvement Program
- Maintain productivity in non-selling tasks (i.e. shipment processing, inventory counting, and price change activities)
- Take direction and complete assigned tasks and responsibilities
VISUAL PRESENTATION
- Maintain store appearance to reflect division standard
- Replenish merchandise on a timely basis
- Have knowledge of the store merchandise
- Keep management informed of all merchandise-related issues
- POS set-up is timely and effective
- Executes markdowns and re-merchandise as needed
- Maintain stockroom organization merchandise/fixtures/hardware/general cleanliness
Job Requirements
- Retail background preferred
- Ability to build relationships with customers
- Excellent interpersonal skills
- Strong organizational and communication skill
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH