Description:
Under general supervision, performs physical labor to place retail stock and supplies in their proper place to create a great customer experience environment. Duties include: unloading truck, checking merchandise to purchase order/invoice, stocking merchandise, putting merchandise away from customer use. They will perform other duties as assigned. This position reports to the Store/General Manager.
Essential Job Functions:
- Unload store merchandise from truck.
- Check in merchandise from truck or other means per West Marine policy.
- Ensure that merchandise shipments have been received and displayed within twenty-four hours of receival.
- Label or apply merchandise sales tags if necessary to merchandise.
- Restock shelves that require re-stocking.
- Ensure that put-away merchandise is taken care of properly.
- Ensure the Store is neat, clean and organized throughout each business day.
- Work with fellow associates to maintain that Asset Protection standards are met all the time.
- Work with associates to achieve Stores sales plan.
- Actively participates in all programs and procedures that drive sales.
- Treat associates and customers better than they expect.
- Acknowledge and greet customers that are within a close (ten-foot) radius or ten seconds of arriving where the associate is working.
- Acknowledge by signature that weekly Store Bulletin has been read. (Store information flyer.)
Additional Job Functions:
- Participate in Store daily opening and closing duties.
- Answer the telephone within three rings.
- Have the ability to wear and communicate through a headset.
- Strive to create a great customer service environment.
- Work with associates to achieve a high Matinee Review score through excellent customer service, product knowledge and follow through.
- Performs related duties as required.
Minimum Training and Experience:
Communication skills and knowledge of Math and English required. Must be able work a standard workday as set by West Marine. Must be able to lift up to 40 pounds to shoulder height unassisted. Computer skills preferred. Must have a flexible schedule and be able to work evenings, weekends and holidays.
Brand: West Marine
Address: 595 E Ordnance Road, Suite B Glen Burnie, MD - 21060
Property Description: 1317 - Glen Burnie
Property Number: 1317