At Houston Methodist, the Staffing Analyst position is responsible for ensuring the availability of timely scheduling, balancing and reporting for departments, partnering with the nurse staffing leadership. This position performs daily staffing to fill nursing care needs and communicates the staffing to the different nursing departments. The Staffing Analyst position communicates and distributes reports to leadership for determining productivity, ensuring compliance with scheduling and time and attendance policies by both employees and managers, within schedules and timecards. This position analyzes and prepares information to assist in controlling overall staffing costs and employee engagement regarding staffing and scheduling. The Staffing Analyst position acts as a resource to management on scheduling/staffing utilization, education and interpretation of generated staffing/scheduling reports. This position requires expert experience and knowledge of staff scheduling processes, procedures and systems.
Requirements:
PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.
PEOPLE - 25%
Coordinates daily with nursing department directors/managers to fill vacant positions, notifies department directors/managers when unable to obtain staff in a timely manner. Communicates with management regarding all pertinent cutoff dates for employee request approval and schedule signoff. Communicates staffing issues to current and oncoming Operations Administrator and compiles data for a daily shift report indicating current progress of staffing needs. (EF)- Identifies and anticipates potential problems, communicates concerns to appropriate management; addresses issues as instructed, responds professionally at all times, and reports resolutions. Assists staff in training for the scheduling systems for all new employees and to educate/troubleshoot problems with the online staffing system. (EF)
- Role models' healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Recommends initiatives to improve department scores for employee engagement on department scorecard. (EF)
SERVICE - 25%
- Establishes and maintains core rotations employees within the scheduling system. Populates core rotations in accordance with the Scheduling Timeline. Populates need-based schedules and balances departments to ensure acceptable coverage standards (EF)
- Utilizes all 4-6 week schedules, using the Scheduling Timeline, for departments, within the scheduling system. Applies staffing template and validates against budgeted nursing staffing unit grids. Ensures all employees are able to schedule within the self-scheduling guidelines and timelines. Publishes all schedules by deadlines. (EF)
- Projects staffing needs for weekend and holiday coverage, filling those positions as needed. Utilizes problem-solving skills and statistics to adequately assign staff, resolve staffing issues and improve communication with patient care units. Serves as resource to the units when new staffing policies and procedures are developed. (EF)
- Maintains staffing records, files and feedback sessions documents in an organized and timely manner. Maintains traveler/agency nursing schedules. Keeps an orderly work environment and monitors department for supplies, inventory and files. (EF)
QUALITY/SAFETY - 25%
- Informs management of upcoming license expirations and assists in removing the employee from the schedule, utilizing the appropriate code on the schedule. (EF)
- Reviews daily staffing sheets to determine nursing care needs. Reconciles the staff scheduling system with the assignment sheets for accuracy, according to unit schedules. Notifies unscheduled staff of shifts available and books the appropriate shifts. Reviews staffing variances daily to determine if there are opportunities for better coordination of staffing and scheduling needs throughout the patient care areas. (EF)
- Documents call-ins in the scheduling module. Notifies department directors/managers of any call-ins. Prepares and distributes rolling year Unscheduled Absence report, by employee, to participating unit directors/managers. Utilizes the scheduling system and ensures the confirmation of assigned staff. (EF)
- Identifies and offers innovative solutions through participation in performance improvement projects and activities and implements changes following managerial review. Supports department-based and organization goals which contribute to the success of the organization. Follows up on action items to ensure completion of assignments. (EF)
FINANCE - 20%
- Submits all outstanding needs to department staff for consideration. Prior to booking, performs analysis to ensure staffing units are within budgeted man hours per patient day. Documents reasons for extra staffing. Ensures that scheduling processes are optimum to minimize and control the use of premium labor (overtime, contract labor, etc.). (EF)
- Prepares and provides projected monthly Staffing and Scheduling analysis to participating department managers for review and approval. (EF)
- Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members. (EF)
GROWTH/INNOVATION - 5%
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education. Completes and updates the individual development plan (IDP) on an on-going basis. Ensures own career discussions occur with appropriate management. (EF)
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications:
EDUCATION REQUIREMENTS
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)- Associate's degree or higher preferred
EXPERIENCE REQUIREMENTS
- Two years' experience in staffing in a health care setting
- One-year experience with electronically-automated time and attendance/scheduling system preferred
CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
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