Employment Type : Full-Time
DutiesSummary Click on "" button below to view Eligibilities being considered and other IMPORTANT information. WHAT IS THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION? Occasional travel - You may be expected to travel for this position. No 7 0303 Miscellaneous Clerk And Assistant Requirements For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. 2 Positions are located in the Facilities Management & Security Services (FMSS) Division You will be evaluated for this job based on how well you meet the qualifications above. Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Not Required No Noncritical-Sensitive (NCS)/Moderate Risk Suitability/Fitness Required Documents The following documents are required and must be provided with your application for this Public Notice: Benefits A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered. Federal employees who meet the definition of a "surplus" or "displaced" employee. U.S. citizens, nationals or those who owe allegiance to the U.S. Open to U.S. Citizens/Nationals
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
Responsibilities
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
The following are the duties of this position at the full working level. If you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.
Receives, screens, and answers routine telephone calls, and provides receptionist services to visitors.
Establishes, organizes, and maintains files of correspondence, manuals, and other related information in accordance with IRS regulatory policies and guidance. Compiles records of organizational and workflow charts, staffing levels, and mission and function statements.
Reviews all incoming mail and correspondence to determine proper action; and, as appropriate, prepares written responses. Determines deadlines for correspondence needing suspense dates. Logs, and maintains correspondence and suspended action file. Follows-up on suspense dates to ensure timely reply to suspended items, as well as matters resulting from meetings and conferences.
Maintains a wide variety of administrative records and controls. Prepares and maintains regular production/inventory reports using establish formats and sources of data applicable to the program.
QualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE GS-05-LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes providing office administrative support doing functions such as preparing correspondence and greeting and directing visitors.
OR
A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university. You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
SPECIALIZED EXPERIENCE GS-06-LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes experience providing office administrative support doing functions such as preparing correspondence, greeting and directing visitors, and coordinating services between customers and providers for support services.
SPECIALIZED EXPERIENCE GS-07-LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes providing office administrative support doing functions such as preparing correspondence, greeting and directing visitors, managing a calendar and coordinating services between customers and providers for support services.
For more information on qualifications please refer to OPM's Qualifications Standards. Education
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions. Additional information
1 position to be filled inSeattle WA
1 position to be filled in Fresno, CA
How You Will Be Evaluated
Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, CAT A/B, CAT C depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned quality group and considered before non-preference-eligibles in that quality group. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest quality group for this position. For scientific and professional positions Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category for this position, except at the GS-09 and above.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of category Cat A/B to be rated as "well qualified" to receive special selection priority.
Background checks and security clearanceSecurity clearance
Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
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