Sr. Professional, Xvantage™ for Customers Details

Sr. Professional, Xvantage™ for Customers

Ingram Micro - Williamsville, NY

Employment Type : Full-Time

Description

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

About the Team:

The Digital Operations team is focused on the development of the Xvantage for Customer platform and building digital solutions for Ingram Micro.

Key Qualifications/Responsibilities:

• Driving revenue generation through digital channels and will influence customers to adopt Xvantage as their primary way of interacting with Ingram Micro
• User testing the platform to ensure it flows correctly for our customers
• Customer facing role that will host demos, meetings and be the face of Xvantage internally and externally
• Influencing multiple depts across engineering and product teams to deliver meaningful updates for our customers
• Liaison between sales and the digital operations global team
• Championing projects ( Everest , FSE, Quote to Order)
• Working with business and operations team to improve and enhance the Xvantage platform including User Acceptance testing
• Analyzes Xvantage strategy and business processes to assist in the development of new solutions for our customers
• Plan and design business processes and make recommendations and changes in order to improve and support business systems
• Uses industry knowledge to recommend options which will optimize company functions or processes
• Uses historical data, sales trends and market research to develop forecasts, track sales and provide various reporting (daily, weekly, monthly). Utilizes data to determine potential changes. May conduct various financial assessments of investments (ROI/ROA, etc.).

Four year college degree (or additional relevant experience in a related field). Minimum 5 years functional experience including a minimum of 3 years specific experience. Ability to make significant contribution to processes and systems.

• This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check that includes verification of vaccination status.

Ingram Micro requires all new associates to be fully vaccinated against COVID-19. Therefore, this position requires applicants to submit proof, prior to start date, that the successful applicant is fully vaccinated against COVID-19. Ingram Micro will comply with applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Applicants will be notified of the requirements of Ingram Micro’s COVID-19 policy and process for verification of vaccination status prior to the start of employment.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.