Sr Manager of Social Services Partnership Details

Sr Manager of Social Services Partnership

Bay Area Rapid Transit - Oakland, CA

Employment Type : Full-Time

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2021 current employee cost $153.85 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents.

$129,038.00 / Annually - $195,493.00 / Annually (Non-Represented Pay Band 10)

The initial salary offer will be between $129,038.00 - $161,297.00; however, commensurate with experience.

January 15, 2021

February 15, 2021

General Manager

Saturday and Sunday

All current BART employees and qualified individuals who are not yet BART employees.

Under direction from the General Manager this position designs, develops, implements and oversees programs focused on addressing homelessness and related issues within the BART system; works with internal and external stakeholders to ensure services performed by BART departments are integrated internally and with similar services provided by state, and federal agencies, counties, cities and community organizations; serves as the primary subject matter expert within the BART system on matters related to homelessness and the health and social welfare of BART riders; serves as the top advisor and strategic partner for the General Manager, executive leadership, and Board of Directors on such matters; performs other duties as assigned.

1. Develops and administers the Strategic Homeless Action Plan for BART.

2. Develops and manages partnerships with external stakeholders – including cities, counties, state and federal agencies, and non-profit organizations; coordinates priorities and services with external stakeholders; and, leads advocacy efforts focused on securing support and resources from external partners.

3. Partners with key BART departments to assess needs, problem solve, test ideas, identify and secure funding, develop metrics, and implement results based on accountability measures that utilize data and metrics to measure program performance.

4. Presents information, proposals and reports to staff, Board of Directors, community members and organizations, and other government agencies.

5. Partners with BART Communications Department to create and distribute program updates, announcements, stories, and other relevant information to a wide range of stakeholders.

6. Develops and manages program budget; advocates for and works to secure additional funding and resources, including drafting contract and grant proposals; and, proposes and implements creative measures to maximize available funding, including effectively negotiating costs and utilizing internal and external partnerships as a way to expand services and capacity.

7. Coordinates with Labor Relations and unions on current and potential programs to ensure services do not generate union concerns and violate union contract rules.

8. Partners with BART Police Department to ensure all programs are in alignment with the Progressive Policing policies.

9. Partners with the Office of the General Counsel to develop and update policies, service agreements, and other agreements and contracts.

10. Collaborates with the Government and Community Relations Department to develop and implement strategies to engage elected officials and community leaders.

11. Works with the Grants Division within the Office of Performance and Budget to identify and pursue funding opportunities.

12. Directs outreach and passenger wellness programs, including elevator attendant program, homeless outreach activities, and restroom attendant program.

13. Provides responsible and effective advice and consultation to the General Manager, Deputy General Manager, executive management team, and Board of Directors.

Education
Bachelor’s degree in Public Policy, Social Welfare, Health Care Administration, Public Administration, or a closely related field from an accredited college or university.

Experience
Five (5) years of (full-time equivalent) verifiable professional experience designing, developing and implementing health and/or human services programs that involved multiple service providers, which includes at least two (2) years of management-level experience.

Substitution
Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred.

Knowledge of:

• Local and national issues and trends related to homelessness, mental health crisis response programs, substance use disorder treatment, and supportive housing services
• Best practices and historical context of the role between law enforcement functions and health and social service functions, including homeless and mental health services
• Principles and practices of effective project management
• Methods and techniques of effective communication
• Principles and practices of government budget development and management
• Current office procedures and practices, including the use of online computer equipment

Skill/Ability in:

• Developing and implementing new programs in alignment with broader strategic priorities
• Working with elected officials, community groups, and external stakeholders
• Developing creative solutions to challenging operational issues
• Providing leadership and communication to foster effective internal and external coordination and partnerships
• Working with multiple stakeholders and balancing competing interests and/or priorities
• Exercising sound judgment within established guidelines
• Establishing and maintaining effective working relationships with those contacted in the course of work

Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov.

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.

Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request.

Please note that any job announcement may be canceled at any time.

When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance.

To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov, between the hours of 8:15am - 5:00pm, Monday- Friday.