Employment Type : Full-Time
Amazon growth and size as a global company means we have many employees who need immigration support. The delivery of immigration services begins with a potential employee’s candidacy and carries through the employment lifecycle. The immigration team centrally invents on behalf of this population through the tools, technology, and processes for their successful global immigration filings. Projects improve the cost, quality, and regulatory compliance for immigration services at Amazon, while providing a world class experience to Amazonians requiring immigration sponsorship.
We have a bold vision for the future, and are looking for an experienced Sr. Manager, Immigration Process to join the team. The Sr. Manager, Immigration Process will lead the diverse team of onshore process specialists, analysts, product/program manager, and an offshore process hub responsible for establishing, executing, and improving operational processes. This people leader position is based in Seattle or Bellevue.
We are looking for someone to lead the team that figures out how to drive efficiency and quality in all that we do. Working with the team, this person will create, validate, and test all program SOPs; determine where in the world the work is performed best; and build mechanisms to ensure quality. The person will inspire team to eliminate waste, innovate process by eliminating unnecessary touch points in immigration processes. The person will also lead technology roadmap guiding technical teams to build world class immigration products. The ideal candidate is a seasoned leader and manager who is decisive, action-oriented, and able to motivate, inspire, and lead cross-functional teams. The right candidate is an expert in process design and continuous improvement, and is unapologetic about having extremely high standards for quality of work. In addition, this person must have the ability to think strategically and act tactically at the same time, have a proven record of delivering projects with measurable results, and possess strong written and oral communication skills.
Specific responsibilities include:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.