Sr Data Management Analyst
Employment Type : Full-Time
As one of the world’s leading asset managers, we are solely dedicated to delivering an investment experience that helps people get more out of life. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, explore your potential at Invesco
The Department: Global Portfolio Services (GPS) provides global end to end trade processing, portfolio administration/operation and data management support to Invesco. The group mission is to provide quality service with highly disciplined operations; deliver responsive portfolio support for investment process, new products, and instruments; be responsive to changing economic, regulatory and risk environment; manage and deliver quality data. The Support Services function within the Global Portfolio Services provides proactive, 6x24 follow-thesun first line support to business partners. The group ensures GPS data integrity and coordinates GPS response to new business as well as support requests. We provide proactive end-to-end support to our business partners throughout the day by ensuring all business as usual (BAU) requests are handled in a timely manner and in accordance with agreed SLA. We work with GPS functional teams to ensure items are resolved. Our data integrity measures include ensuring accuracy of data delivered by GPS and promptly communicating exceptions that impact our business partners. We liaise with business partners to capture new business requirements, coordinate GPS prioritization and responses; and work with GPS functional and strategic initiative groups on delivery of the business requirements. GPS Support Services operates under four functional areas:
- Project & Process Integrity
Your Role:
Global Portfolio Services (GPS) provides global end to end trade processing, portfolio administration/operations, Corporate Actions, Securities Pricing and data management support to Invesco across various asset classes. GPS Support Services operates under four functional areas: First Line Support, Product Support, Data Integrity, Project & Process Integrity. The Senior Data Management Analyst is generally responsible for providing first line client support, product support as well as data, project & process integrity support. The incumbent primarily focuses on one of the four functional areas within GPS Support Services and is expected to spend no less than 70% of their time in the assigned focus area and up to 30% in the other three areas.
You will be responsible for:
- Acts as the point of contact for queries escalated within the team or from business partners. Proactively follows up; coordinates within GPS groups and ensures resolutions
- Takes initiative to identify and raise issues on complex problems, formulates solutions independently and knows when to escalate
- Proactively initiates, leads and participates in all stages of continuous improvement initiatives as well as new business requirements / projects
- Acts as a subject matter expert on complex products and continue to stay current on industry trends and best practices
- Mentors colleagues and provides training to the global team on new processes and procedures
- First Line Support: Supports global operation by executing tasks outlined in the Service Catalogue accurately and in a timely manner that meets established SLA
- Provides data support for security masters, brokers, and associated reference data
- Validates and ensures data override requests conform to Invesco’s Data Standards; conducts research/analysis and escalates data standard concerns to appropriate Data Governance bodies
- Takes ownership and performs independent analysis on complex escalated position, cash, coupon payment and security master related reconciliation breaks requiring non-standard research and problem-solving abilities
- Takes ownership on cash management support and resolves all escalated position independently prior to market open and informs the investment teams
- Maintains a good overall understanding of the assigned investment strategy
- Product Support: Takes ownership in new instruments analysis to determine the associated data requirements and support procedures across all relevant systems
- Lead the associated data and process flow end-to-end testing. Coordinates new instrument responses, testing and approval across GPS as needed
- Coordinates Product Shelf changes and related activities
- Acts as a subject matter expert in complex instruments. Documents complex instrument support procedures, shares knowledge and trains the global team
- Leads and coordinates new data requests and data standards change requests. Analyze new data needs, recommends new and adjustment to data standards
- Leads the research and analysis of GPS data in support of the creation/maintenance of Invesco specific data elements. Ensures data provided fits Invesco’s global needs
- Data Integrity: Liaises with other GPS functions to ensure integrity of portfolio related data via reconciliation resolution as well as daily cash & claims management oversight, coordination, and escalation globally
- Proactively monitors, identifies, and acts as an escalation point for critical GPS related reconciliation breaks. Engages and facilitates discussions with internal and external parties to expedite resolution on critical reconciliation items
- Takes ownership in preparing management reports and executive level commentaries on the health of GPS reconciliation and other issues resolution
- Escalates and keeps GPS Management Team informed of any critical reconciliation breaks and data issues globally
- Informs stakeholders on critical data integrity issues that impact them in a timely manner
- Supports reconciliation and audit process for specific accounts as per SLAs defined
- Works closely with GRS and GPS functional teams to identify opportunities to streamline the overall reconciliation resolution process globally. Leads and facilitates cross-function discussions on reconciliation resolution process improvements identified
- Project & Process Integrity: Proactively identifies and leads process integrity and effectiveness enhancement opportunities to completion. Takes ownership to develop new ways to identify and alert us of data quality issue pre-emptively
- Leads prioritization, manages, organizes, and monitors business requests for Support Services globally
- Leads process improvements and project coordination globally within Support Services
- Takes ownership in the definition, delivery and the communication of efficiency and data quality measurements. Monitors and keeps Support Services Leadership Team inform on these measurements regularly
- Proactively leads discussions and works with Support Services Leadership Team to identify and address root cause if measurement not meeting defined targets
- Responsible for operation reviews and controls
- Ensure all activities are in line with Invesco’s Conduct principles
The experience you bring:
- Certify Financial Analyst (CFA) or Professional accounting designation (CMA, CGA, CA, CPA) an asset.
- Require a University degree in Accounting, Finance, Math or business area of concentration (or an equivalent combination of education, training, experience that would provide the knowledge, skills and ability required)
- Excellent interpersonal, conflict resolution, written and verbal communication skills to effectively build strong business relationships with internal and external stakeholders at all levels.
- Customer focus and with a keen interest in providing superior services to clients
- Very strong organization skills, detail orientation, with an ability to understand the big picture and work under pressure with tight deadline.
- Excellent research & analytical as well as problem solving skills.
- Self-motivated and ability to work independently under general guidelines in a cross-functional global team environment is critical.
- Must demonstrate good judgment, establish priorities and concentrate on detailed information under pressure daily. This includes the ability to handle time critical situations while meeting rigorous deadlines.
- A self-established independent thinker with keen interest, curiosity, and strong desire to research problems, analyze issues, challenge status-quo.
- Leads projects as well as the perseverance to bring issues to a satisfactory closure without close supervision
- Aptitude for mathematical calculations and ability to analyze detailed numerical data.
- Strong Microsoft Office skills – Excel, Access, Word, PowerPoint, Project, and Visio.
- Aptitude for learning new technology and adapting to rapid changes
- Desire to learn new and complex financial instruments and processes
- Value diversity of thoughts; participates in constructive debate and feedback.
- Understand matrix related work and can translate data into story
- Asks for and provides constructive feedback from/to others. Strives to become an informal leader
- Extensive financial services industry experience in a data analysis capacity
- Excellent knowledge of investment products and global security markets is required
- Knowledge of market data services such as Bloomberg and Reuters is required
- Must have previous knowledge and work experience with data management applications, order management systems, portfolio administration applications, fund accounting applications, reconciliation tools, and data warehouse platforms
- System examples include: CADIS, Charles River, Aladdin, Eagles STAR, Eagle PACE, PAS, TLM
- Must have a good understanding of the end-to-end investment services processes including but not limiting to:
- o trade entry, trade process, settlement, security master set up/maintenance, valuation, corporate action processing, fund accounting and reconciliation resolution
- Must have in-depth and strong understanding of the Invesco data flow and the impact of different characteristics of GPS owned data have on downstream data consumers and business functions
- Understanding of Invesco’s marketplace and global reach and is mindful of the global nature of our business when conducting day to day activities. Understands Invesco’s primary product sets and operating model.
What’s in it for you?
Our people are at the very core of our success and we strive to provide employees with a competitive total rewards package which includes:
- Health & Wellness Benefits
- Work flexibility Programs
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.
All Invesco employees are subject to Invesco’s COVID-19 VACCINATION POLICY FOR EMPLOYEES, which provides that employees must be fully vaccinated against COVID-19. An exemption may be granted based on a medical contraindication or sincerely held religious belief. Fully vaccinated means that an individual has received all recommended doses of a COVID-19 vaccine that has received Emergency Use Authorization or full approval from the U.S. Food and Drug Administration (FDA) and that it has been at least two weeks since the final recommended dose.
Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.