Job Title: Sporting Goods Associate
Department: Store Operations
Reports To: Store Manager / Assistant Store Manager
FLSA Status: Non-exempt
R.P. Home & Harvest is a premier farm, home, and outdoor retailer committed to offering a mix of mission-critical, quality products and exclusive offers at competitive prices. Originally founded in 1964 as Big R Stores, the company has grown to more than 25 stores across IL, IN, OH, and WI. In addition to competitive wages, an extensive benefits package is offered for our full-time associates. Our part-time associates have access to voluntary benefits, retirement plan options, paid vacation, employee discount and an employee assistance program.
Essential Job Duties and Responsibilities
- Provide prompt and courteous customer service centered around meeting the customer’s needs
- Ensure that the salesfloor is maintained in a neat, clean, and organized manner
- Present merchandise that is accurately priced and fronted
- Replenish product availability by merchandising new and existing freight
- Maintain efficient and organized stock room
- Promote sales by building creative displays, showcasing seasonal product availability and value
- Monitor and rotate date sensitive product to ensure timely sell through
- Foster a safe and productive work environment for associates and customers
- Diligent in protecting company assets
- Follow all SOP guidelines and company policies
- Complete 4473 and Acquisition and Disposition paperwork with 100% accuracy
- Ensure firearms are displayed and handled appropriately
- Complete accurate daily firearm count
- Other duties as assigned
Minimum Qualifications
- Meets age requirements to sell firearms (21years of age in IL,18 years of age in MI, OH, IN, WI)
- Possess valid FOID card in IL to sell firearms
- Legally allowed to sell firearms
- Basic knowledge in firearms, fishing, and other outdoor activities
- Knowledge of Federal/State firearms and hunting laws
- Basic Computer Knowledge
- Reading, Comprehension and Writing Skills
Preferred Qualifications
- High school Diploma or equivalent
- Previous retail experience
- Age 18 or older in Indiana, Wisconsin, Michigan, and Ohio
- Age 21 or older in Illinois
- Not a felon, or a felon whose rights to possess firearms has been restored (requires passing deeper background check than standard)
- Illinois residents only: possess a valid FOID card
Personality and Relational Skills
- Expresses a desire for learning and growth
- Builds relationships with a variety of personality types
- Communicates clearly through speech and writing
- Always demonstrates a professional attitude with customers and co-workers, including during high pressure situations
- Pays close attention to details and learns from mistakes
- Seeks out work to be done and does not wait for work to be assigned
- Solves problems with minimal supervision
- Identifies and makes suggestions to improve processes
- Customer Service focused
- Performs as a team player
Physical Demands
- While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The position does require frequent lifting of merchandise. It is expected that the employee lift safely, using proper body mechanics and lifting devices. When lifting heavy items, up to 50 pounds, a team lift may be required.