Specialist III Details

Specialist III

Texas Tech University - Lubbock, TX

Employment Type : Full-Time

Specialist III
Lubbock
25226BR
Registrar

Position Description
Performs responsible, specialized duties within a unit of a department. Responsibilities include activities that require knowledge of departmental procedures. Employee performance is based upon a review of completed work and overall results obtained. May supervise clerical employees.

Major/Essential Functions

• Perform duties quickly and correctly, while striving for high standards of performance and accuracy.
• Represent Texas Tech University and the Office of the Registrar with professionalism in manner and appearance.
• Demonstrate friendly and courteous behavior with all customers internal and external, as well as with team members within the office.
• Work cooperatively with supervisor to resolve issues related to academic records.
• Provide all student academic record service requests including transcripts, registration, verifications, and withdrawal.
• Assist supervisor and co-workers with special duties as assigned.
• Provide academic records processing service for the institution as directed by supervisor.
• Prepare and image student records daily.
• Respond to customer requests for information by phone, email, or walk-in customers according to institutional and Family Educational Rights and Privacy Act policy.

Required Qualifications
High school plus 3 years experience. Additional education may substitute for experience on a year for year basis.

Preferred Qualifications
Experience in customer service and data entry.

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicants race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

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