Spa Receptionist
Employment Type : Full-Time
Spa Receptionist
The spa receptionist provides a welcoming and comforting environment for both members and guests while staying true to our company's core value of Safety, all FFC employees wear face masks while working.
Schedule
Looking for both full-time and part-time employees.
Benefit Highlights:- Medical, Dental, Vision, and Voluntary
- Company-paid Life Insurance
- 401K
- Paid Time Off and Sick Days
- Complimentary Club Membership
- Discounts on Spa, Fitness, and Retail
Essential Job Functions:- Greet members by name and with a smile
- Provide a clean, safe and healthy environment for members, guests, and workers
- Maintain cleanliness of the spa’s front desk, shop and tanning areas (if applicable)
- Answer incoming calls and direct accordingly in a professional manner
- Maintain constant communication with spa staff regarding appointment bookings
- Book spa appointments and take payment upon completion of applicable spa service(s)
- Maintain an accurate cash drawer and balance cash register at the close of each shift
- Respond to members’ questions and concerns as needed
- Provide additional support to the Spa Manager as needed
Qualifications:- At least 1 year of previous Customer Service experience
- Previous Spa or salon experience is helpful but not required
- Excellent interpersonal and communication skills
- Ability to multi-task, demonstrate initiative, and strong work ethic
- Physical requirements include: walking and standing during the entire shift (often 4-8 hours), climbing stairs, kneeling to clean floors, pushing, and pulling objects, lifting and moving objects (up to 50 lbs.), and cleaning with or without reasonable accommodation.
Our Purpose:"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," and we are committed to building a respectful and inclusive community.