Software Sales Trainer
Employment Type : Full-Time
At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars!
- Inc. Magazine Best Workplaces of 2020
- Inc. 5000 Fastest-Growing Private Companies in America - 2015 - 2019
- Marketing Campaign of the Year for Telehealth - Business Intelligence Group's Public Relations & Marketing Excellence Award 2020
- Best Use of Technology in Customer Service (Gold) - Customer Sales and Service World Awards® - 2019
- Customer Service Department of the Year (Gold) - Customer Sales and Service World Awards - 2018
- South Florida Business Journal Fastest Growing Technology Company - 2016 - 2018
Modernizing Medicine is delivering truly disruptive and transformative products and services that will impact the healthcare industry. The work we do makes a difference.
Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) that maximize office interactions, patient visits, collections and reimbursements.
Modernizing Medicine is seeking a Sales Trainer who will be responsible for elevating the sales performance of Modernizing Medicine by assessing, designing, developing, delivering and measuring a comprehensive training program.
Your Role:
- Onboard and train new sales team members.
- Assess training needs through interviews, sales team meeting call participation, and direct relationships with our sales team members including: sales development, sales executives, territory managers, sales solution specialist and sales leaders.
- Customize the onboarding process to individual learner needs and backgrounds.
- Assist and later own the redesign content management process for our World Class Sales Organization (WCSO).
- Develop and manage a growing library of training content.
- Create evidence-based learning experiences that enhance sales performance.
- Provide sales and technical product expertise and become a subject matter expert on all ModMed commercial products and services.
- Optimize sales systems training including salesforce, CPQ, Conga, SalesLoft.
- Be smart and resourceful: find problems, design solutions, build relationships and drive execution.
- Be brave, take chances, seek feedback, and get better.
Skills & Requirements:
Education & Certification:
- MEd or MBA, required.
- CPLP, CPTM, strongly preferred
- PMP, preferred
Background & Experience:
- Proven successful work experience in a Corporate Trainer role delivering technical software training across various audiences.
- Software sales training experience preferred.
- Experience delivering effective, results-oriented training in various settings including: in-person, virtual, as well as asynchronously through assignments.
- Demonstrated successful experience with improving adult performance through knowledge increase and behavior change in a demanding, performance driven setting.
- Hands-on experience capturing, creating and editing video.
- Previous demonstrated success collaborating across a wide range of internal corporate functions and seniority levels including: sales, sales operations, support, customer success, project management, implementation, account management, marketing, finance, and legal.
Knowledge, Skills & Attributes:
- Comprehensive understanding of the ADDIE model, and demonstrated ability to perform every step of the model.
- Strong knowledge of Andragogy, transformational learning and experiential learning.
- Understanding of optimized adult learning concepts such as Cognitive Load, Bloom's Taxonomy, microlearning, and optimized training delivery.
- Demonstrated understanding of knowledge management principles.
- Ability to simplify complicated concepts and reduce cognitive learning load.
- Familiarity with basic coaching principles such as GROW.
- Post graduate command of the English language in both written and spoken form along with the ability to assess and coach others in tactical communication.
- Exceptional presentation skills with strong knowledge of various presentation techniques.
- Advanced graphic design and infographic creating skills using a variety of tools.
- Ability to lead by example and demonstrate correct sales behaviors.
- Strong learner orientation, performance drive and improvement focused.
- Ability to make training fun and engaging.
Modernizing Medicine Benefit Highlights:
- Your compensation is a combination of base salary and commission
- Health Insurance, 401(k), Vacation, Employee Assistance Program, Flexible Spending Accounts
- Employee Resource Groups to help foster a diverse and inclusive workplace. Modernizing Medicine's Women's (mmWIT), LGTBQIA+ (mmREACH) and BIPOC (mmUNITY) groups play a key role in contributing their experiences to create and advance our award winning culture through awareness, events, mentoring opportunities and more.
- Weekly catered breakfast and lunch, treadmill workstations, quarterly onsite massages, onsite dry cleaning, onsite car wash and many more!