Site Specialist I Details

Site Specialist I

Kintegra Health - Gastonia, NC

Employment Type : Full-Time

Kintegra Health is a community sponsored, family-centered provider of health care, health education and preventive care services without regard for the ability to pay. We encourage you to take a look at our current openings and contact us if you have any questions.

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Overview*

We are looking for a Site Specialist I to join our family. Under the direct supervision of the Clinical Informatics Manager, the Site Specialist I is accountable to see that the goals set for the clinical informatics department are met. Works closely with the clinicians, physicians and information technology staff to ensure integration of quality initiatives and technology into the patient care process. Supports the analysis, evaluation, development, implementation, updating and integrity of quality projects and clinical systems. Coordinates education of all users in clinical software.

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Candidate qualifications: *

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Minimum Qualifications*

• The following qualifications are the minimum necessary to adequately perform this job. However, any equivalent combination of experience, education, and training, which provides the necessary knowledge, skills, and abilities, would be acceptable, subject to any legal and/or regulatory requirements:
• Must be able to sit, stand and walk for long periods of time Ability to read and understand the English language
• Ability to effectively maintain confidentiality of records and communicate with all levels of personnel Must be able to sit, stand and walk for long periods of time

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Education: *High School Diploma or GED equivalent
Experience Required: 2 or more years in an outpatient provider office setting or related experience.
Professional Licensure: Current CMA/RMA or License Practical Nurse certification preferred.
Certification(s): OSHA/HIPAA/CPR

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Additional skills required: *

• Knowledge of Outpatient Clinic Operations Experience in the Microsoft Suite
• Superior written and verbal communication skills Must be able to work with changing priorities.
• Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality.
• Must be able to function as part of a team. Must possess initiative.
• Basic medical terminology required, knowledge can be obtained through formal classes or work experience

Additional skills preferred: Proficient in use of all computer software utilized in practice, presenting and/or teaching experience a plus

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Key Responsibilities*

• Supports basic Epic functions in the EMR.
• Has a basic understanding of Epic and OCHIN’s functionality.
• Able to create Epic & Ella accounts.
• Manage Epic Work queues.
• Can adjust user permissions (linked templates & provider master file) in the EMR.
• Assists with Information Technology department in the support of clinical users when appropriate.
• Maintains current knowledge of clinical practice, organizational policy, regulatory requirements and standards of practice.
• Able to manage OCHIN JIRA’s & Kintegra tickets.
• Assists with EPCS & verification process.
• Other related duties as assigned.

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Kintegra Health Core Requirements*
1. Patient First – An approach to care that holds primary, the well-being and desires of the patient
2. Build not Blame – Focusing first on finding fault with the process rather than the person
3. Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers
4.* C*ooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description
5. Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.

Kintegra Health has implemented Covid-19 protocols for our current employees and new hires. We are committed to improving our society. For further information please reach out to Human Resources at humanresources@kintegra.org.
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We are an equal opportunity employer and value* diversity.

Job Type: Full-time