Site Quality Area Manager Fulfillment Center (Days, Wed-Sat) Details

Site Quality Area Manager Fulfillment Center (Days, Wed-Sat)

QVC - Bethlehem, PA

Employment Type : Full-Time

We are seeking an Inventory Control (IC) Area Manager to manage teams in the Inventory Control; Quality Assurance (ICQA) department. This will include working with the Operations Team to ensure safety, efficiency, quality, productivity, continuous improvement and the hiring and development of teams. Additionally, it is the IC Area Manager’s responsibility to ensure there are properly trained associates and that their needs are met.

This person will be someone who likes change and enjoys getting into the details to drive improvements every single day.

Job Description Details

• Develop and administer inventory control processes for perfectly executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
• Develop and maintain a safe work environment
• Managing teams, establishing procedures, metrics and processes
• Review the work forecasts and determine the productivity requirements to meet daily building objectives
• Create a positive team dynamic that encourages all employees in the FC to work in “zulily time,” adapt to the ever-changing business, and stay focused on the customer experience
• Proactively identify and lead process improvement initiatives

• Supports our commitment to customer service in the performance of all job duties. Provides leadership and displays enthusiastic commitment to behaviors and values consistent with QVC values. Creates a positive, motivating work climate. Models proactive employee relations.
• Supervises day-to-day operations for assigned area, partnering as necessary with other departments. Circulates around area, prioritizes, assigns and reviews work to maintain departmental efficiency and meet productivity, volume and quality goals.
• Creates and maintains a clean, safe working environment.
• Ensures both consistency of and compliance with company and departmental policies/procedures and performance standards. Implements operational plans to achieve designated objectives, established performance goals and quality standards.
• Identifies, reports and communicates to the Department Manager trends and/or irregularities. Takes a proactive approach to analyzing deficiencies and develops plans to correct. Recommends and implements solutions by involving team in problem solving to obtain the best results.
• Works cooperatively, utilizing a team approach to achieve performance goals established.

Requirements:

• Bachelor's degree in Business, Supply Chain, Distribution, Logistics or related field, or an equivalent combination of education and experience.
• Minimum 2 years of demonstrated Leadership/Supervisory experience, preferably in a high volume distribution center or warehouse environment.
• Demonstrated leadership, problem-solving and decision-making skills.
• Proven track record of fostering a positive work environment and partnering with employees to promote positive employee relations

About QVC, Inc

QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more.

QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop - beyond transactional ecommerce or traditional brick-and-mortar stores - and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com . QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.

EEO

As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.