Service Technician
Position Type: Full-Time Location: Knoxville
FLSA Status: Non-Exempt Hourly/Salary: Salary
Reports To: Service Manager Department: Technical Service
Travel Requirements: Up to 90% Starting Pay Range:
MVP is a family owned and operated company. We offer competitive rates and benefits. Employees receive 104 hours (13 days) of PTO on day 1, benefits start the first day of the month following hire date, 3% employer match into 401k, 9 paid company holidays, and 2 company paid floating holidays.
For this position the employee will get a company supplied truck, cell phone, and company credit card.
Work Description:
- Schedule & execute service calls in customer facilities to install, test, and repair equipment
- Educate customers on equipment operation, adjustments, preventative maintenance, safety regulations and provide general customer service
- Maintain records of service calls, training, and expenses
- Maintain accurate parts and tool inventory and related records
- Other duties as assigned
Minimum Qualifications:
- High school degree or GED equivalent required
- 3+ years of experience installing, maintaining, and/or repairing industrial equipment
- Ability to interpret blueprints and instructional drawings preferred – aptitude to learn this skill is required
- Mechanical skills/aptitude and ability to use hand tools required
- Comprehension of machine tolerance required
- Excellent communication skills required (verbal, interpersonal, and written)
- Basic computer skills required
- Valid Driver’s License and acceptable driving record for insurability by commercial carrier required
- Willingness to outside of normal business hours and/or overtime when needed
Physical Requirements:
- Ability to lift and carry up to 70 lbs. over 2/3 of workday
- Ability to stand and walk up to 2/3 of workday
- Ability to sit up to 2/3 of workday (driving)
- Ability to hear
- Close, distance, and peripheral vision
- Fine motor skills required to operate, install, and repair small parts and assemblies over 2/3 of workday
- Other physical activity may include standing, climbing, stooping, bending, reaching, and frequent use of hands and fingers up to 2/3 of workday
Key Search Words:
- Repair, service, pump, manufacturing, machine, mechanic, power tools, hand tools, blueprint
Magnum Venus Products, Inc. is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.
Magnum Venus Products, Inc. is an Equal Opportunity Employer