Service Manager Details

Service Manager

Alta Equipment Company - Spring Grove, IL

Employment Type : Full-Time

Overview:
Come work for the largest equipment dealer in the Midwest! Are you a Technician/Mechanic with diesel, agricultural, or heavy equipment repair experience? If so, then we want you on our team!
Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful:

• Manufacturer technical training programs
• Company paid cell phone
• Company laptop
• Paid time off
• 10 paid holidays
• Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
• 401k with match
• Top wages
• Work schedule: M-F, first shift

Responsibilities: Our Construction Equipment Group is seeking a full-time Service Manager for our Spring Grove, IL location. The Service Manager will oversee all aspects of the service department. The primary responsibilities of the position consist of, but are not limited to:

• Supervise the operation of the service department
• P&L of the service department
• Employee and customer relations
• Foster a positive customer and employee relations atmosphere
• Review & analyze department data to meet sales and profit goals
• Process and review work orders, invoicing and customer quotes
• Monitor work in progress
• Oversee payroll entry and audit for accuracy
• Purchase order acquisition and coordination
• Monitor employee training progress
• Responsible for condition of service vehicles and facility
• Assist the Sales department as needed
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications:Desired Skills and Qualifications:

• 2+ years of management experience
• Bachelor's degree is preferred
• Heavy equipment or material handling experience is preferred
• Ability to effectively manage others
• Excellent communication skills, both verbal and written
• Time management skills
• Ability to work in a fast paced environment
• Great computer skills
• Computer Skills - ERP systems, PayTrace, Microsoft Word, Excel, and Outlook
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will sit, use hands, talk/hear; Occasionally will stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, taste/smell.
• Vision Requirements: Close vision (clear vision at 20 inches or less)
• Lift and/or Move Functions: Occasionally up to 25 pounds
• Work Environment: Occasionally will work near moving mechanical parts, exposed to fumes or airborne particles, outdoor weather conditions

About Alta:: Culture is Job #1. Alta Equipment Company prides itself in the 3 P’s of business: People, Process and Product. By investing in the best people and creating a “one team” approach, Alta Equipment Company earns customers for life.
If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
At Alta Equipment Company, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place” by the Detroit Free Press, our 900 employees in Michigan, Illinois and Northern Indiana are committed to excellence. It’s the Alta way.
So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.
What We Look For:: At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learningOther Opportunities at Alta:Please visit our careers page at www.altaequipment.jobs to view other openings that may be of interest to you!
We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status or any other protected class.