Service Desk Internship Details

Service Desk Internship

Steel Dynamics, Inc. - Fort Wayne, IN

Employment Type : Full-Time

Responsibilities:

• Provide IT service desk support - Work with end users on service desk tickets
• Deploy and support new computer setups
• Troubleshoot software & hardware issues and document resolutions
• Create and maintain IT documentation
• Perform and document software and hardware inventory
• Recommend, configure, test, and deploy configuration packages for use with Desktop Management Product - Desktop Central

• Candidate should be enrolled in an Associate’s or Bachelor’s degree program in Computer Information Systems or related field
• GPA of 2.7 or above
• Strong communication skills to successfully interact with employees and management
• Strong comprehension skills
• Strong computer skills, working knowledge of Microsoft Office and Windows OS
• Ability to complete assignments in a timely manner with attention to detail
• Ability to establish priorities and manage multiple tasks