Service Department Administrator Details

Service Department Administrator

Holm Electric, Inc - Incline Village, NV

Employment Type : Full-Time

Holm Electric is seeking a service department administrator. The position requires excellent customer service experience, strong computer skills, general construction knowledge, ability to multitask, scheduling strengths, and applies skills in resolving customers issues. The service division provides skilled electrical support to residential and commercial customers. The Service Administrator works with the Service Manager to keep the service team tasked and support their needs in the field.

• Essential Functions
• Strong computer and software skills
• Ability to schedule a team of techs
• Generate estimates with provided information from Service Manager
• Excellent customer relation skills
• Problem solving
• Customer conflict resolution
• Track and assist with fleet management
• Complies with company safety procedures and with OSHA requirements.
• Maintains company-required performance and maintenance records for identified equipment/facilities.
• Requirements/Competencies
• Technical Capacity
• Problem Solving/Analysis
• Decision Making
• Learning Orientation
• Teamwork Orientation
• Maintain a solution focused relationship with both clients and other employees
• Promote a positive attitude supporting company policies and procedures
• Energetic, dependable, team member.
• Must be punctual
• Excellent customer service and customer communication skills.
• Must have current driver’s license with clean driving record
• Background Check Required

Benefits

• Paid Vacations
• Paid Holiday's
• Qualifies to participate in the company Medical, Dental, Vision, and Life/Disability insurance plan(s) as defined in our Employee Manual
• Wage: DOE

Holm Electric, Inc. is a well-established and growing organization that provides a wide range of services related to all aspects of Electrical work, Back-up Generators, Audio Visual, Networks, Integration, Fire and Security Systems in the Custom Residential, Commercial and Industrial environments. We perform work throughout Reno/Carson/Tahoe Nevada and in the Tahoe/Truckee California area.

We are currently seeking individuals with various levels of Electrical Experience and Journeyman to join our team. We offer competitive wages commensurate with experience, paid holidays and vacations, as well as medical, dental, vision and life AD&D benefits. We support career advancement through professional training and development.

Holm Electric, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Work Location: One location