Service Coordinator Details

Service Coordinator

Upchurch Services - Ridgeland, MS

Employment Type : Full-Time

Plumbing Service Coordinator/Adminstrator
About us

Upchurch Services is a company in Ridgeland, MS 39157. We are professional, challenging and customer-centric.

Our work environment includes:

• Growth opportunities
• On-the-job training

Local Commercial Plumbing company is now interviewing for an Plumbing Service Coordinator in our Ridgeland, Mississippi office location. We are a rapidly growing company and looking for individuals that have an interest in growing with us. We offer an excellent compensation and benefit package that includes competitive wages, medical, dental and vision insurance, both Short Term and Long Term Disability insurance, paid vacations and holidays and a 401(k) plan. This is a Monday through Friday position with the work hours of 7:00 a.m. to 4:00 p.m.

Listed below are some of the general duties of the position:

· Answer phone calls from customers and plumbing staff in a courteous and professional manner

· Enter service activity in service management software

· Set up service calls in a timely manner

· Clock technicians on\off, daily

· Issue purchase orders to service technicians and vendors

· Prepare pre-billing analysis for plumbing manager review

· Invoicing for plumbing department

· Reconcile open purchase orders

· General filing, manual and electronic

· Send and receive mail and packages

· Prepare business correspondence (spreadsheets, letters, memo, meeting minutes, project submittals)

· Proficient with Word, Excel and Outlook

· General administrative duties

· Support Office Manager, Plumbing Service Manager and General Manager as needed

· Position will be located in our Flowood, MS Office

Successful candidates for this position must possess the following:

· Strong work ethic

· Be Productivity minded

· Present a professional demeanor.

· Have excellent written and verbal communication skills

· Be Dependable

· Able to work independently

· Detail orientated

· Strong Data Entry skills

· Strong Customer Service Skills

· Ability to multi taskSchedule:

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Ridgeland, MS 39157: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location