Service Aide Details

Service Aide

NYC Health + Hospitals - New York, NY

Employment Type : Full-Time

About NYC Health + Hospitals

NYC Health + Hospitals | Gotham Health East New York Diagnostic and Treatment Center focuses its efforts on forming links within its Central Brooklyn neighborhood so that as many members of the community as possible learn about its services and how to access them. Its list of medical services is exhaustive, and includes adult medicine, dental services, electrocardiogram (EKG), Geriatrics, Prenatal Care Assistance Program (PCAP), mammography, obstetrics/gynecology, pediatrics, radiology, Women Infant and Child (WIC) program, HIV/AIDS services, substance abuse and pharmacy.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

PURPOSE OF POSITION
Performs a wide range of housekeeping and grounds duties to maintain the facility in an orderly, sanitary,
and aesthetically pleasing manner, under direct supervision. Responsible for timely, courteous, and
competent services in order to ensure a clean, safe, and healthy environment.

SUMMARY OF DUTIES AND RESPONSIBILITIES
1. Clean patient rooms, operating rooms, clinics, hallways, lobbies, lounges, restrooms, elevators, stairways,
bathrooms, locker rooms, air vent ducts, walls, windows, showers, outdoor grounds and other work areas
so that health standards are met. Maintain assigned area free from dirt, dust and other visible soils.
2. Replenish soap, paper towels and toilet tissue in their proper containers throughout the facilities.
3. Perform general cleaning task such as but not limited to trash, biohazard removal, dusting, wet wiping,
glass cleaning, vacuuming, polishing and mopping.
4. Gather and discard trash and medical waste daily including: emptying trash receptacles and relining with
appropriate liners, cleaning waste containers and removing garbage to trash compactors or the
appropriate accumulation point.
5. Perform floor care including; sweeping, scrubbing, waxing, or polishing floors, using brooms, mops, or
powered scrubbing and waxing machines. Clean carpets and rugs by methods such as vacuuming,
shampooing, and brushing.
6. Perform terminal cleaning procedures of patient rooms and prepare rooms for new occupant; follow
isolation procedures in isolation rooms. Ensure patient rooms are stocked with appropriate items prior to
patient’s admission
7. Remove soiled linens and place in specified bags or containers.
8. Strict adherence to the standard procedures (such as isolation procedures, emergency spills, and blood
borne pathogens) of Environmental Services and Infection Control departments are vital. Practice infection
control asepsis techniques and isolation procedures in accordance with department policy and procedures.
9. Immediately report hazardous conditions which can endanger the wellbeing of patient’s visitors and
hospital staff to the appropriate personnel.
10. Comply with federal and state law and accrediting and licensing agencies at all times, to
include but not limited to, Joint Commission and all other authorities having jurisdiction.
11. Utilize excellent customer service skills at all times.
12. Notify the appropriate health care personnel of patient care requests in a timely manner as appropriate.
13. Use appropriate procedures for mixing and usage of chemicals.
14. Hang and remove drapes and curtains.
15. Remove graffiti with removing solvents. Notify supervisor if paint over is required.
16. Maintain house cleaning supplies and housekeeping cupboard, replenishing supplies from housekeeping
storage as required. Keep carts well-stocked, clean, and tidy.
17. Assure housekeeping equipment is safe stored at the end of shift.
18. Assist in the loading, unloading and storage of supplies. Transport housekeeping supplies and equipment.
19. Ensure that mechanical and electrical equipment is in safe and proper working order before use; report
malfunctioning equipment to supervisor.
20. Ensure corporate emails are checked daily; respond promptly and courteously to messages.
21. Consult with superior regarding situations needing specific attention or follow-up.
22. Take immediate action, as appropriate, to reduce and eliminate recognized safety risk and document the incident to department supervisor.
23. Present appropriate appearance in accordance with department policy; observe established dress
guidelines.
24. Conform to established time and leave regulations and policies; provide proper notification for absences
and tardiness.
25. This facility provides essential services. Employees therefore, must respond promptly and appropriately to
all emergencies and/or directives.
26. Perform other related duties incidental to work described herein.
27. Display ICARE values and philosophy at all times when interacting with patients, visitors, and fellow
employees.

Minimum Qualifications

Ability to read and write English and to understand and carry out simple instructions.

Department Preferences
QUALIFICATIONS FOR THE JOB:
Must have:

• The ability to follow established cleaning methods in performing daily tasks.
• The ability to perform routine repetitive cleaning of assigned areas.
• The ability to keep all equipment in good working condition.
• Strength to be able to exert maximum muscle force to lift, push, pull, or carry objects.
• The ability to apply simple mathematical concepts.
• The commitment and the ability to coordinate with other team members and manage duties efficiently to best serve patients.
• The ability to move at a rapid pace.
• The capability of pushing carts and/or lifting equipment, performing various physical movements with requisite mobility for up to eight hours daily.
• The ability to work under variable conditions, such as noise, odors, dust or temperature.
• The influenza vaccine mandated by HHC. If an employee cannot be vaccinated they must provide documentation from a licensed physician indicating evidence-based medical contraindication against influenza vaccination and will be required to wear a surgical mask at all times while on the duty during the flu season.

CERTIFICATION(S)/LICENSE(S)
None

EDUCATION LEVEL:
High School Diploma or GED preferred.
TOUR
Rotating

YEARS OF EXPERIENCE:
One year of previous cleaning experience in hospital, hospitality, or industrial preferred.

COMPUTER PROGRAMS/SOFTWARE OPERATED:
Group-Wise
Internet

SUPERVISION OF STAFF
None

EQUIPMENT/MACHINES OPERATED:

• Brooms
• Brushes
• Buckets & Wringers
• Buffing Machine
• Carpet Shampoo Machine
• Computer
• Copier Machine
• Cube Truck
• Dust Pan
• Facsimile Machine
• Janitorial Cart
• Mops
• Polishing Machine
• Printer
• Push-to-Talk Wireless Phones
• Ride-on-Scrubber
• Rubber Gloves
• Sponge
• Stripping Machine
• Telephones
• Trash Compactor
• Utility Cart
• Vacuum Cleaner
• Waste Receptacles

PERSONAL PROTECTIVE EQUIPMENT CPPE:
. Disposable Gowns, Booties & Caps
. Eye Protection
. Face Respirators
. Face Shield
. Gloves (work gloves, latex, nitrile, and chemical-specific) . Hearing Protection
. Mask
. Precept Jumpsuits
. Safety Glasses or Goggles
. Squeeze and Tight mask

KNOWLEDGEABLE IN:

• Maintaining complete confidentiality with regard to all patient issues.
• Being able to evaluate the accuracy, quality and cleanliness of work being performed.
• Verbal and customer service communication skills.
• Reading, writing, speaking, comprehending and following written and oral directions in English.
• Following directions from a supervisor; interact effectively with co-workers; communicate effectively with co-workers and the public in English.
• Universal safety precautions on lifting and disposing of garbage and other housekeeping equipment and/or items.
• Safety precautions applicable to regulated and non-regulated waste.
• Applying simple mathematical concepts.
• Pathogen control and sanitation techniques.
• Use, storage and safety of cleaning agents.
• Recognizing the existence of cultural differences and utilizes appropriate resources available throughout the Hospital to respond to the needs of the pediatric, adolescent, adult and geriatric patient, family member and/or visitor.
• Respecting the privacy and dignity of patients and their families.

PHYSICAL DEMANDS OF THE POSITION:
Job requires standing for prolonged periods, frequently bending/stooping, climbing (ladder, steps), and reaching (overhead, extensive, repetitive).
Proficient communicative, auditory and visual skills. Ability to lift/push/pull 20 – 50lbs.May be exposed to fumes, chemicals, blood/body fluids, infectious disease and dust.

WORK ENVIRONMENT:
Employee may be required to travel to remote work off-sites.
Hands, body, and mind dexterity required. May move heavy equipment and boxes.
May require long hours and additional tours. Work may also be outdoors in all types of weather conditions.

DRESS CODE POLICY - Uniform Position

• Identification Photo Badges must be visible and worn above the waist at all times.
• Apparel must be clean, neat and in good condition.
• Hair should be neatly trimmed, and contained in such a manner that it does not come in contact with patients and visitors.
• Head covering may be worn when associated with professional or religious affiliation.
• Fingernails should be clean, well-cared for and no longer than ¼ inch from fingertip in length. Artificial and long natural fingernails are not permitted in clinical settings.
• The definition of artificial nails includes, but not limited to acrylic nails, all overlays, tips, bonding, extensions, tapes, inlays and wraps (silk, linen, and acrylic). Nail jewelry is not permitted. Nail polish, if worn should not be chipped.

COMPLIANCE WITH THE FOLLOWING GUIDELINES IS EXPECTED AT ALL TIMES THIS TITLE IS A UNIFORMED POSITION

Appropriate Attire

• The required Network uniform with our logo is to be worn in a traditional manner at all times.
• Safety shoes or boots.
• Uniforms are the property of Cumberland and must be surrendered upon request, termination or resignation.
• New employees may wear plain shirts, as well as polo shirts, and slacks or pants that are similar to Dockers and other makers of cotton or synthetic material pants, and safety shoes. Shirts should be modest and fit appropriately for a work environment.

Inappropriate Attire

• Wrinkled suits, skirts, dresses and slacks.
• Jeans, sweatpants or jogging suits.
• Torn, ripped or frayed clothing.
• Tight fitting clothing such as spandex; clothing containing overly sheer or revealing materials, mini skirt, leggings or stretch pants.
• Shorts (including Bermuda shorts), culottes, gauchos above the knee.
• Blouses, shirts, sweaters, spaghetti strap or halter type blouses, which do not cover the shoulders, back or stomach while standing or sitting.
• Tee-shirts or shirts with promotions and/or advertisements/slogans, jogging suits or exercise clothing.
• Sneakers.
• Flip-flops.

How To Apply

Please be advised that proof of Covid-19 vaccination is required prior to hire.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Vacancy Control Board Number

VCB #: EAS-07212022-0003