Service Account Manager Details

GASTON ELECTRICAL - Norwood, MA

Employment Type : Full-Time

Position Overview:

Manage a portfolio of service projects and clients while growing existing customer base.

Responsibilities:

  • Customer acquisition, relationship management and business development.
  • Management of service projects inclusive of pre-planning, cost tracking, billing, project documentation and project close out.
  • Supervise and schedule field service technicians.
  • Manpower projections for projects on a weekly basis.
  • Prepare estimates for service projects.
  • Participate in meeting annual service department revenue and profit margin goals.
  • Operates as point of contact for assigned customers.

Qualifications:

  • 3 to 5 years experience estimating and/or project managing of commercial construction projects.
  • Electrical field experience required. Licensed electrician is preferred.
  • Experience in end-user customer projects.
  • Excellent communication, interpersonal, and computer skills.
  • Strong organizational, record-keeping and follow-up skills.
  • Strong time management and multi-tasking skills.
  • Ability to identify and meet customers’ expectations and requirements.
  • Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others.
  • Knowledge of Spectrum Construction Software a plus.
  • Knowledge of Conest Estimating Software a plus.

EEO

Posted on : 3 years ago