We are searching for Servers for a brand new luxury senior continued care community. If you are someone with exceptional hospitality skills, has a desire to serve on a team of passionate culinarians and front of the house staff who believe in wholesome, nutritious and healing foods, we are the company for you! $15+/hr. DOE Days and Shifts vary
What you will do:
- Provides outstanding customer experience for residents and their loved ones, as well as other visitors to the community.
- Maintains professional appearance at all times.
- Ensures that residents are comfortable, engaged, and catered to in the dining room areas.
- Completes all side work assignments in between meal periods.
- Takes orders from residents and guests and enters in Point Of Sale System.
- Follows all service standards as described in department manual.
- Understands the daily menu and how food is prepared before each meal and is able to answer questions related to the menu.
- Performs assignments after dining room closes and ensures the rooms are ready for the next meal period.
- Keeps dining areas clean and properly arranged for residents.
- Engages with tours and the sales team to offer the best possible first impression.
- Develop and maintain a good working rapport with teammates and associates in other departments to ensure that the dining experience is of the highest quality for residents and guests.
- Follow emergency procedures and seek immediate assistance when needed.
- Understand safety practices and procedures associated with the kitchen and dining rooms, as well as community fire plan and evacuation procedures.
- Understand community fire plan and evacuation procedures.
- Ensure the dining rooms are free of potential safety hazards, report necessary repairs as needed.
- Advise supervisor and appropriate manager of any perceived changes in physical and mental health of resident immediately.
- Carry out other duties as assigned.
Qualifications:
- High School diploma or equivalent required.
- Experience and passion in working with seniors
- Exceptional customer service skills
- Able to convey and understand information and ideas in English
- Be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Work well in stressful, high pressure situations and be able to maintain composure and objectivity.
- Be effective at listening to, understanding, and clarifying the concerns and issues raised by residents and guests.
- Able to maintain positive working relationships with residents, their families, peers and other staff members.
- Criminal background check and drug screen required.
Thomas Cuisine is an award-winning, privately-held contract food service company operating in 18 states and growing. We advocate the healing power of whole foods. We believe in preparing scratch-made cuisine fresh each day. Our clients include hospitals, upscale senior living communities and corporate dining facilities. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values and building relationships while "doing the right thing". We seek to make a valuable difference to those we serve- one nutritious meal at a time
REAL Food | Genuine Service | Enduring Relationships