Employment Type : Full-Time
Responsible for designing, building, and supporting IT infrastructure solutions across the company through familiarity with standard IT concepts, practices, and procedures. In addition to possessing the requisite technical skills, the preferred candidate will have a track record of demonstrating initiative, teamwork, and a ‘can-do’ attitude. EDUCATION REQUIREMENTS: Bachelor's degree (B.A.) or equivalent from four-year college in computer science or related field or 10+ years of equivalent industry experience CERTIFICATIONS/LICENSE/REGISTRTION REQUIREMENTS: MCSE (Cloud Platform and Infrastructure or Server Infrastructure or equivalent) Azure and/or AWS solutions certifications QUALIFICATIONS/EXPERIENCE: 10+ years of experience designing, implementing, and supporting Microsoft Windows and Linux based infrastructure systems including Windows Server, Active Directory, Exchange, IIS, and other Microsoft infrastructure applications Strong working knowledge of compute, storage and database technologies and solutions Strong working knowledge of VMware and related toolsets such as vCenter and vROPS Demonstrated ability to design and implement complex infrastructure solutions using industry standards and best practices Experience in designing, configuring systems and storage monitoring to ensure performance standards and availability SLAs are measured and managed Experience in building and automating platform monitoring and management solutions Excellent troubleshooting skills, cool under pressure Excellent communication and customer service skills Knowledge and experience operating in an ITIL/ITSM framework Experience working in a regulated enterprise environment and comply with standard operating procedures Required Technical Skills: Working knowledge in selecting, purchasing, installing, configuring, and maintaining for the following technology: Windows Server 2008-2019 (Azure, AWS experience a plus) Office 365 and Exchange 2003-2013 Red Hat Linux (a plus) or other Linux flavors Microsoft Active Directory (Azure Active Directory and Connector experience a plus) Experience installing and configuring server hardware Experience installing and configuring SAN and NAS storage systems (NetApp experience preferred, Pure) Experience installing, configuring, and managing Cisco UCS Platforms Experience installing, configuring, and managing HCI (Nutanix, SimpliVity) Experience designing and developing backup and disaster recovery systems (Veeam experience a plus, SRM, Rubrik, Cohesity) Experience implementing procedures and systems to support/automate Windows patches and updates utilizing Microsoft SCCM and other like tools/platforms Experience operating in a highly virtualized VMware environment Experience installing, configuring, and supporting monitoring tools (vRealize, SolarWinds, Device 42, New Relic, etc.) Ability to solve problems and automate repetitive tasks using a common scripting or programming language such as Python, PowerShell, C#, or automation tools such as Ansible and Jenkins Ability to write user and IT instructions, routine reports, standard operating procedures, run books and correspondence. Ability to speak effectively before groups of customers, vendors, employees, and management ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Ability to deliver expert level support of Microsoft Windows platforms including Windows Server, IIS, Active Directory, Exchange/Office 365 Work with managers, supervisors, and staff to evaluate and recommend improvement and growth of the infrastructure and IT systems After hours and weekend support is required Develop technical roadmaps for new infrastructure solutions and services Review and analyze computer equipment, hardware, and software to assure organizational needs are met and make recommendations on current and new computer equipment and/or software or hardware programs to manager Establish and maintains clear and timely communication with manager and team members Assist with the creation of a DevOps mindset by showing leadership in automating tasks using PowerShell, Ansible, Jenkins (and possibly Azure DevOps) Maintain high level of professionalism when assisting users in person and via telephone Must maintain confidentiality in all matters and handle all matters discretely Attendance, punctuality, and safe job performance are essential functions of the job Complete all required training and follow established policies and procedures as part of the organizational compliance program Act as a role model and mentor to junior engineers and administrators as required Perform other duties, as assigned Job Types: Full-time, Contract Pay: $80.00 - $90.00 per hour Schedule: Work Location: Remote