Senior Project Manager IT - : 21-00281
Employment Type : Full-Time
Primary skills: Project Management, Infrastructure, OSI Model, Network, Lan/WAN, Technical Support
Duration: 09 months + possible extension/conversion
Contract Type: W2 Only
Job Scope
This is an individual contributor role responsible for facilitating client’s initiated changes with processing endpoint clients, globally coordinating client’s system changes and technology upgrades required to ensure the ongoing stability and safety of the client's payment system. This role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.
Responsibilities- Manage multiple client projects to ensure client’s mandated technology initiatives are successfully implemented, balancing project objectives and deliverables with client expectations.
- Coordinate directly with clients and internal stakeholders to understand server configuration requirements and facilitate necessary changes without customer impact.
- Coordinate directly with clients and internal stakeholders to understand network configuration requirements and facilitate necessary changes without customer impact.
- Manage non-routine, complex processing and change requests, as well as short-term tactical and strategic client initiatives.
- Act as the Project Lead for various initiatives - both internal and external - using Project Management best practices and skills.
- Proactively identify operational opportunities to increase service quality or efficiency.
- Build and enhance positive working relationships with key client institutions, processors and internal stakeholders.
- Prepare and maintain detailed project plans, status reports, and issues logs.
- Provide regular reporting on overall project accomplishments, challenges and deliverables.
- Represent client system and operational requirements to internal client's organizations.
- Be responsible for own work assignments and tasks, taking the initiative to resolve problems and meet deadlines.
- Create, update and enhance internal support documents to assist internal and external stakeholders.
- Position will be global in scope, requiring occasional alternative work hours to accommodate time zones.
Qualifications- Bachelor's degree in Project Management, Information Technology, Computer Science or a related field, or equivalent work experience.
- Requires a minimum of 8 years progressively responsible experience providing project management in a technical support role in the financial services, payment card, and software or Information Technology operational environment.
- Knowledge of the payment and data processing industries including industry trends and high-level business drivers.
- Applied knowledge of the 7-layer OSI Model and OSI Network Communication
- Experience and expertise in implementing and supporting client-server network configurations in WAN/LAN environments and associated protocols (FTPS-TLS, SFTP, HTTP, DNS, Etc.).
- Project Management experience with WAN circuit provisioning implementations
- Project Management experience with remote endpoint router and server implementations
- Excellent time management, organization, and planning skills are essential.
- Ability to comprehend and translate complex technical issues and apply to business solutions.
- Demonstrated ability to articulate complex technical terms or processes into business language.
- Able to set priorities, influence others, and manage customer expectations.
- Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines.
- Excellent verbal, written, presentation and interpersonal skills are required.
- Previous experience as a System Administrator and/or Network Administrator preferred.
Please apply directly with your updated resume or call Sagar Bhoge @ 408-907-7680
Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. We offer comprehensive benefits including Health Insurance (medical, dental, and vision), Cafeteria Plan (HSA, FSA, and dependent care), 401(k) (enrollment subject to eligibility), and Sick Pay (varies based on city and state laws).
If this position is not quite what you're looking for, visit akraya.com and submit a copy of your resume. We will get to work finding you a job that is a better fit at one of our many amazing clients.
Akraya is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Akraya is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.