Employment Type : Full-Time
Address: USA-IL-Chicago-300 South Riverside Plaza
Store Code: CF Product Management (5103943)
What’s Our Dish
Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.
Browse the Aisles
The Senior Product Manager – Optimization and Data role at Peapod Digital Labs (PDL) will function as a key leader in the Product organization. They will have ownership of our A/B testing program spanning the spectrum from ideation-strategizing to execution-reporting and everything in between. Additionally, this leader will be the resident data SME on the Product Management team, working with Product colleagues and the web analytics team towards kpi definition and measurement. This leader will be responsible for achieving business metrics by enhancing the customer experience on the digital properties of Ahold Delhaize USA’s brands – Peapod, Stop & Shop, Food Lion, Giant Food, Giant/Martin’s, and Hannaford. Thisleader is responsible for maintaining robust inbound and outbound communications with colleagues, stakeholders, and leadership about all things to do with our A/B testing program and data practices.Reporting directly to a member of the Product Leadership team, this role is ideal for someone who has Data management/analysis experience, is a change agent at heart, and is passionate about solving customer problems.
Recipe for Success - What's “in store” for the role
Lead the development of a test and learn program vision and maturity model, then drive a process to
bring that vision to fruition
Own PDL’s A/B testing tool – Optimizely – from prioritizing tests, to set up, execution, interpreting
and sharing of data/results.
Derive higher level insights from tests that build collective tribal knowledge of what works with our
customers and what doesn’t
Evangelize a culture of test and learn and generate cross functional excitement for this program
Lead as resident data SME on the product team – work cross functionally with the web analytics
team and other product managers to define kpis for features, measuring outcomes via dashboards
and reports.
Collaborate with key stakeholders to develop product-line growth strategy
Champion the needs of the customer and PDL/AD USA business goals throughout the execution of a
project
Must lead complex projects independently, develop a strong understanding of our customers,
manage multiple concurrent projects, and identify and lead solutions that recognize significant
business value
Blend strong business acumen, data skills, and customer focus.
Partner with IT on development, testing & implementation plans, as well as internal communications & deployment plans
Collaborate with internal business partners to refine requirements and define enhancements, creating buy-in from other teams as necessary
Vet scope, requirements, use case/user scenario, test case documents and design specifications, in partnership with UX, product managers, QA and design.
Proactively identify issues and work with internal partners to understand options and execute solve
Synthesize business requirements, identify areas of uncertainty, recommend solutions, gather buy-in from relevant stakeholders, roll solution out to team, shepherd feature through development and review code before rollout.
Develop metrics to measure success of program features, analyze results, and partner across the organization to develop action plans and enhancement recommendations.
Act as an ambassador for the product internally and as the primary contact for queries related to the product.
Additional projects and responsibilities as assigned
The Essentials In Your Cart - The required ingredients
Bachelor's Degree
Direct experience in a digital environment in a relevant capacity
7+ years overall relevant experience
4+ years Digital experience
4+ years direct Data management/analysis experience
3+ years AB testing experience
2+ years Product Management experience preferred
Strong analytical, prioritizing, interpersonal, problem-solving, presentation, project management (from conception to completion), & planning skills
Strong verbal and written communication skills
Demonstrated collaborative skills and ability to work well within a team
Extra Spices - What you should bring to the table
Ability to manage multiple projects in various phases of ideation, execution, or delivery
Ability to work with and influence peers and senior management
Ability to work in a fast-paced and deadline-oriented environment
Self-motivated with critical attention to detail, deadlines and reporting
Experience with agile development
Data driven mindset and track record
Join Us at Our Table
Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress – our people! We offer a great variety of benefits and perks to our employees, including: great health care options, including PPO and HSA plans (with company contributions), dental, vision, flexible spending accounts, a 401k with strong company match and immediate vesting, and generous and flexible paid time off.
We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
Job Requisition: 12939_external_USA-IL-Chicago