Senior Oncology Triage Nurse Navigator USMD Details

Senior Oncology Triage Nurse Navigator USMD

UnitedHealth Group - Arlington, TX

Employment Type : Full-Time

USMD, part of OptumCare, is expanding with our CANCER CENTERS OF EXCELLENCE: providing compassionate Oncology care across the Dallas Fort Worth marketplace. This is a ground floor opportunity with a Fortune 7 Company to be at the forefront of our continued growth in this specialty area. Join us today!

This position is based in Arlington, TX

There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Nursing here isn't for everybody. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Start doing your life's best work.(sm)

The Senior Oncology Triage Nurse Navigator is a nurse who Oversees daily clinical operation, to include RN and MA supervision, while providing individualized care coordination to patients, families, and caregivers. This key function can help them overcome barriers within the healthcare system and facilitate access to all the resources available to all patients. The senior oncology triage nurse navigator acts as a link between patients and care providers to facilitate clinical and supportive care services. The nurse provides triage advice services to patients by utilizing the nursing process, conducting telephonic assessments in accordance with the protocol The role is that of a single point of contact among referring physicians, patients, and other clinical caregivers for the purpose of empowering patients in dealing with the disease and the treatment. The senior oncology triage nurse navigator facilitates patient care needs across the continuum of care. The Senior Oncology Triage Nurse Navigator reports to the regional nurse manager and will work collaboratively with the center's Practice Manager, Providers, Pharmacist, and other staff to ensure the overall workflow offers an optimal patient experience and is managed in a safe and efficient manner .

Primary Responsibilities:

• Direct management of Nursing Staff personnel, including performance and annual reviews, oversight of staff credentials, and routine skills assessments
• Ensure patient care is delivered appropriately and consistent with best - practices and industry standard measures

• Functions independently, utilizing the nursing process to triage patient telephone calls in accordance with approved protocols ensuring safe, quality patient care in the most cost effective setting.
• Serves as a patient advocate on the interprofessional team
• Transitions patients from one phase of care to the next, including self-management and independence in self-care.
• Answers or responds to calls from patients in a professional and timely manner.
• Assesses the caller's needs and determines the acuity and extent of the patient's condition, concerns, or progressive status.
• Assesses the caller to determine their understanding of the severity and extent of the patient's current condition and the caller's understanding and ability to carry out all instructions provided by the triage nurse.
• Matches unmet needs with referrals to a social worker, dietitian, genetic counselor, nurse practitioner, community or outreach coordinator, or applicable community services.
  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduate from an accredited program for professional nursing education, BSN preferred
• Current, unrestricted Texas RN License or current, unrestricted compact state RN License
• BLS certification
• One year of Oncology Nursing experience
• One year of lead of charge nurse experience
• Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
• This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease.
• You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role.
• Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
  

Preferred Qualifications:

• Oncology Certified Nurse (OCN) required (or willing to obtain within one year from start date)
• Oncology Telephone Triage experience
• Experience in management of cancer patients actively receiving chemotherapy or other infusion treatments
• Symptom management experience
• Expert knowledge in medical, surgical, and radiation oncology
• Knowledge of legal and professional guidelines and scope of practice
• Three or more years of Oncology Nursing Experience
  

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 380,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Nurse, Oncology, Infusion, Chemotherapy, Cancer Treatment