Employment Type : Full-Time
Senior Occupancy PlannerSan Francisco, CA
Under supervision of the America’s Occupancy Planning and Relocation Project Management Lead, our Senior Occupancy Planner is a proactive leader in occupancy planning and responsible for supporting account strategies and overseeing the delivery of occupancy planning while coordinating with move management on behalf of our client.
The Opportunity:
As a Senior Occupancy Planner, you drive the development of occupancy plans and sequencing of group-level and individual moves as well as facilitate and/or resolve planning issues identified in customer planning meetings.
You are a Subject Matter Expert in the client's workplace program and the use of occupancy data analytics to drive solutions to optimize the portfolio in alignment with the client’s mission statement. As a leader in the Occupancy Planning and account teams, you model superior client relationship management and strategic thinking. You have the ability to bridge the Line of Business’ strategy with Occupancy Planning strategy.
You have knowledge of typical occupancy metrics, sharing ratios, and industry best practices and occupancy trends.
Manage Occupancy Planning and Space Teams
Translate client’s business requirements and successfully deliver global occupancy planning utilizing firm and industry best practices
Lead business partner on occupancy, space and move projects; serve as liaison between the client and all other affected resources
Excellent communicator capable of delivering effective change management prior to, during and after a project process
Implement a continuous improvement program for project delivery
Corporate Real Estate to review and resolve planning forecast requirements, concerns and issues;
Partner with Relocation Project Management and Facility Management teams to review and approve moves, develop migration plans and conduct facility audits;
Build strong relationships with Corporate Real Estate Strategy and Demand Planning groups to gather top-down headcount and growth projections
Foster relationships with Project management to review planning strategies that drive construction projects and support implementation of these projects
Finance Management, Cost Control, and Profitability
Prepare/update monthly and weekly reporting regarding site data to include occupancy, rental expenses, lease terms, project status, etc. (I’m uncertain if the OP actively prepares any reporting, confirming with leadership)
Support the annual capital and operating budgeting and planning process
Support development and implementation of innovations, best practices, and standard operating procedures to elevate team, account, and firm performance
Leadership/Staff Management
Lead, manage, develop and may supervise a professional friendly, creative, energetic, and detail oriented team in the delivery of extraordinary events
Provide excellent onboarding, training, and team building
Actively support an environment of teamwork, co-operation, performance excellence and personal success
Participate in the individual performance management program and personal development planning for members of the team
Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s
Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics and Excellence
Skills, Knowledge & Abilities:
Ability to work independently, problem solve and navigate through ambiguity
Possess proactive mindset and contribute as a senior leader of the occupancy planning team
Experience with implementing flex office, hoteling and alternative workplace solutions programs.
Strong working knowledge of architectural drawings and furniture systems
CAFM system and AutoCAD experience is required
Proficiency in a range of information technology tools and platforms
Highly organized and demonstrate high level of performance in project budgeting and scheduling
Flexibility with work hours and travel as needed
Requirements:
Bachelor’s Degree in Architecture, Engineering, Construction Management or equivalent
5-7 years of progressively responsible experience in managing occupancy, space, move management, and change management processes across a broad geography in a remote and virtual environment
Expert level data analytical skills and mastery of Sheets and Excel
Critical thinking skill sets and the ability to tell a story through data
Proficiency with Google suites and experience utilizing Slides and PowerPoint
Excellent communication skills including active listening, verbal, written and visual and the ability to engage at all levels of leadership from administrative to executive level.
What you can expect from us
We’re an entrepreneurial, inclusive culture. We succeed together—across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package. With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.
Apply today!
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