Senior Manager, Supplier Quality
Symbotic - Wilmington, MA
Employment Type : Full-Time
locations USA Wilmington, MA - HQ time type Full time posted on Posted 21 Days Ago job requisition id R1332 Who We Are Our work matters – robotics is transforming the world of commerce. Every day our intelligent robots are responsible for getting food and merchandise to thousands of stores across North America. We’re an industry changer – we created the first and only fully autonomous, end-to-end supply chain solution. Today, we are driving towards even bigger ideas – and we have the people, technology and leadership to fully realize these aspirations. We have the excitement and ambition of a startup with the benefits and resources of a proven organization. In this role - Effectively create and communicate winning supplier quality strategies and approaches.
- Deep collaboration across Supply Chain, Ops Eng., and Manufacturing teams to identify quality strategies, gaps, and procedures to satisfy manufacturing requirements.
- Define opportunities for policy, process, and quality risk elimination activities across supply chain.
- Create an effective qualification, approval, and compliance process for new global suppliers, including supplier audits as required.
- Ensure development, training, and implementation of supplier quality tools/processes for all quality engineering team members, internal stakeholders, and suppliers.
- Generate and monitor monthly supplier scorecards and drive supplier performance improvement actions as required.
- Create an effective and timely Supplier Corrective Action Request (SCAR) execution process, through root cause analysis, containment, corrective, and preventative measures.
- Ensure closure to supplier non-conformances by driving to route cause analysis using quick response quality control tools and developed NCMR scorecards for suppliers
- Assess and perform on site supplier audits as required.
- Lead and support quality activities including PPAP, PFMEA, SPC, PSW, and an understanding of IQ/OQ/PQ.
- Advocate on behalf of supply chain function and operational partners to ensure support for core business objectives.
- Solid business judgment, including the ability to anticipate and weigh the impact of decisions.
- Leadership skills to be a change agent, demonstrating perseverance and resilience when faced with challenges.
- Ability to consult, advise and influence cross-functionally within the organization.
- Highly analytical, with a clear, logical understanding of problem-solving including Root Cause, Corrective Action, Countermeasures, Problem Solving Plans, and Action Plan development and execution.
- Highly skilled in manage conflict, both with suppliers and internal stakeholders.
- Demonstrated ability to prioritize team objectives and activities and in a dynamic environment.
What You'll Need - B.S. Degree in Engineering – (Mech., Electrical, Chemical, Manufacturing, Industrial)
- Masters in (Business, Quality, Engineering Management, or similar degree)
- ASQ Certified Black Belt or Green Belt or Strong BB program with multiply projects
- ASQ Certified Quality Engineer a plus
- 10+ years of Supplier Quality Engineering, R&D, or Manufacturing experience within a regulated manufacturing industry.
- Minimum of 5 years of direct management experience.
- Knowledge of industry quality systems, IPC standards and RoHS.
- Experience using Control Plans, FMEA’s and PPAP or equivalent part approval process.
- Analytical problem-solving skills to determine root causes and use of statistical analysis tools.
- Excellent communication and negotiation skills with the ability to influence others.
- Demonstrated experience at influencing and driving corrective action with large global suppliers.
- Ability to work within a complex environment with cross-functional teams across different geographies.
About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com .
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com . Read More