Senior eBilling Appeals Specialist – Remote Details

Senior eBilling Appeals Specialist – Remote

Ogletree Deakins - Indianapolis, IN

Employment Type : Full-Time

Position Summary

Ogletree Deakins has the opportunity for an experienced Senior eBilling Appeals Specialist to join the Firm’s expanding Accounting & Finance Department. The Senior eBilling Appeals Specialist position is part of the Centralized Billing Department reporting to the eBilling Manager. The Senior eBilling Appeals Specialist responsible for all aspects of the appeals process, This includes an understanding of eBilling system requirements, providing information regarding reductions to attorneys and practice assistants, analyzing data to recommend areas for process improvement as well as, attorney training and following up on outstanding appeal responses.

The Senior eBilling Appeals Specialist has an elevated knowledge of the eBilling/appeals process and client guidelines and complies with eBilling and Billing policies. The Senior eBilling Specialist-Appeals is expected to handle a large volume of appeals, understand complex billing scenarios, provide excellent service to clients, attorneys, and colleagues while producing a timely and accurate work product. The Senior eBilling Specialist-Appeals is expected to maintain an atmosphere of collaboration and continuous improvement, while providing leadership to the team.

• Ability to work with BillBlast platform to generate LEDES files and manipulate invoices for transmission of appeals.
• Generate recap reports for attorney review by entering reduction information into Aderant workflow.
• Update the status and notes for invoices in BillBlast accordingly.
• Provide additional information for attorneys on invoice reductions if needed.
• Follow up on outstanding appeal language in a timely manner.
• Work closely with eBillers regarding timekeeper reductions.
• Prepare reports indicating appeal volume on a monthly basis.
• Submit appeals to vendor sites by creating LEDES file in BillBlast.
• Proactively seek and provide recommendations to improve existing appeal processes.
• Work closely with different Financial teams to ensure quick resolution for reduced invoices.
• Mentor and assist in the training and development of eBilling Specialists.
• Participate in monthly eBilling meetings.
• Possess clear knowledge of the eBilling/billing process for insurance clients to ensure compliance with billing guidelines

• To support the health and safety of our teams and work spaces, we require employees to be fully vaccinated against COVID-19 or to have received an approved accommodation based on medical condition or sincerely held religious belief or practice, or as otherwise required by applicable law. Please let us know if you’d like to discuss the policy or available accommodations before proceeding with our recruitment process.
• Four-year undergraduate degree in finance, accounting, or related field preferred and/or equivalent work experience.
• At least four years of relevant experience, preferably within a global law firm or professional services environment.

• Solid working knowledge of accounting and billing functions.
• Advanced proficiency in Microsoft Excel, Word and related technology.
• Strong analytical, problem-solving, verbal and written communication skills.
• Excellent organizational skills.
• Strong attention to detail and editing capabilities.
• Excellent customer services skills.
• Ability and willingness to assess procedures and proactively recommend improvements to existing processes.
• Ability and willingness to prioritize and meet aggressive deadlines.
• Ability to anticipate work needs and follow through with minimum direction while adapting to changing priorities and work demands.
• Commitment to perform job responsibilities with high professional and ethical standards.
• Ability to work and lead within a team environment.
• Ability to handle challenging situations or individuals.
• Basic knowledge of multiple currencies.

Please note, we are not working with outside recruiters for this position.

For Colorado Applicants: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is between $65,000 and $75,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. This position qualifies for the below staff benefits.

Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Sick Time, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Teladoc (24/7 access to a doctor by phone or online video), Tuition Reimbursement and an Employee Assistance Program.

Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. Premier client service, as outlined in the firm’s Client Pledge, is one of the firm’s top priorities and a cornerstone of its core values. U.S. News – Best Lawyers® “Best Law Firms” has named Ogletree Deakins a “Law Firm of the Year” for 11 consecutive years. In 2022, the publication named Ogletree Deakins its “Law Firm of the Year” in the Employment Law – Management category. Ogletree Deakins has more than 900 attorneys located in 53 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse range of clients, including many of the Fortune 50 companies in the U.S.

We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments and strongly encourage the interest of diverse candidates in the firm.

Equal Opportunity Employer.