Employment Type : Full-Time
Seven Counties Services is a Community Mental Health Center with a 60 year history offering a full range of mental health services, substance abuse treatment and intellectual and developmental disabilities services in Jefferson, Oldham, Bullitt, Shelby, Spencer, Trimble and Henry counties. Since 1978, Seven Counties Services has delivered innovative individualized and compassionate community-based treatment, support and services for persons with behavioral health needs including people with mental illness, children with emotional and behavioral disorders, individuals with developmental or intellectual disabilities, and adults and adolescents with addiction and substance use disorders. We work tirelessly to find solutions to life’s most difficult and complex challenges. Seven Counties Services is full accredited by The Joint Commission and nationally recognized for effective services and treatments. With over 1,400 staff members and 250 volunteers serving more than 34,000 people annually, we continually help our community flourish……….one life at a time. PURPOSE Under moderate supervision, provides case management or service coordination services, promotes clients’ independence in performing activities of daily living, and empowers clients to manage their symptoms, completing work independently, in accordance with instructions, policies and procedures, previous training, and accepted practices. ESSENTIAL JOB FUNCTIONS Conducts and documents comprehensive assessment of client and/or client’s needs. Participates in development of client’s service plan, consistent with assessment. Arranges for delivery of needed services, as identified in assessment. Assists client in accessing needed services through, for example, referrals or linkages. Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs. Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf). Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards. Provides case consultation (i. e., consulting with service providers/collaterals in determining client’s status and progress). Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources. Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation. Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services). May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy. Serves as informal mentor to new case managers/service coordinators, answering questions, offering opportunities to shadow and observe, and explaining basic information about site’s programming. Serves on team and/or division committees. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. EDUCATION EXPERIENCE PHYSICAL DEMANDS/REQUIREMENTS Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards. REQUIRED SKILLS/COMPETENCIES ADDICTIONS / SUBSTANCE ABUSE Time Type: Delivering Care that Changes People's Lives starts with our employees. As a Seven Counties Services employee there are many perks to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services. Seven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.
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