Senior Application Engineer Details

Senior Application Engineer

Advantech USA - Chicago, IL

Employment Type : Full-Time

Job Title: Senior Application Engineer, Linux & Edge AI Location: Cincinnati, OH ; Chicago, IL ; Milpitas, CA ; or Remote About this position The Application Engineer will provide exceptional pre- and post- sale technical support of Advantech’s Edge AI and Compute products for key accounts, end users, system integrators, distributors, and internal sales forces. In addition, they will lead technical project support effort to secure customer design wins and maintain ongoing success in close collaboration with the sales teams. Responsibilities:

• Identify and recreate customer’s issues in lab environment to recommend and clearly communicate resolutions.
• Work independently and with other members of the technical support team to resolve customer application issues in a timely fashion.
• Pre-sales resource to actively establish the technical relationship with customer’s engineers, management, and architects at focus accounts
• Collaborate with Product Managers and Product Design Team in HQ to resolve technical issues and suggest product improvements.
• Create sample applications, product demos, technical documents and other related items for sales, marketing, and support efforts.
• Provide technical product training to sales team, channel partners, system integrators, OEMs, and end users.
• Maintain and improve current knowledge through personal education and training. Stay abreast of upcoming product releases as well as current and future technological trends.
• Interface with customers in the field in support of new projects or investigate potential quality issues.
• Other duties as assigned.

Required Qualifications:

• Technical Degree in Engineering, Computer Science, Electronics, or equivalent.
• 5+ years of technical working experience for the following (certifications a plus):
  • Knowledgeable with various Linux distributions, such as Ubuntu(required), Yocto(required), Debian, RHEL, CentOS
  • Experience with Virtualization (VMWare, Docker, Kubernetes) implemented for the Edge
• Excellent verbal and written communication skills
• Strong organizational skills and calm demeanor required
• Must be a team player, but able to work independently; self-starter
• Ability to travel to customer sites (approximately 15%)

Preferred Qualifications:

• Experience with NVIDIA based solutions including GPU cards and Jetson
• Working knowledge of AI/ML applications
• Experience with any of the major cloud platforms, such as AWS, Azure, GCP or others

Benefits:

• Competitive salary dependent on experience (DOE)
• Winning culture with a friendly, team-oriented environment!
• Generous benefits package including medical, dental, vision, long-term disability, and life insurance
• Employee Assistance Program (EAP)
• 401(k) with company match
• Education & personal development reimbursement program
• Generous vacation and paid holidays package
• Company events, lunches, and trips
• Work from home program
• Referral Bonus
• Snacks & drinks in-office

About Advantech Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, and global logistics support; all backed by industry-leading front and back office e-business solutions. Advantech has always been an innovator in the development and manufacture of high-quality, high-performance computing platforms. We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions. World-class Recognition Advantech is an authorized alliance partner of both Intel® and Microsoft®. Our customers will find the technologies we use inside our products to be widely compatible with other products in the global marketplace. In 2018 and 2019, Interbrand, the world renowned brand consulting firm, once again recognized Advantech efforts to build a trusted, global brand; it also symbolizes a promise we gave to our business partners, which was to do our best to keep building a trustworthy brand that is recognized everywhere in the world. Advantech was selected as Interbrand’s #5 best Taiwan Global Brand in 2018. Work Authorization: To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. More information can be found at https://www.pmddtc.state.gov/regulations_laws/itar.html Advantech is proud to be an Equal Employment Opportunity employer. We accept applications directly from candidates only and will not be responsible for any recruiting agency fees absent a formal agreement.