Scheduling Coordinator Details

Scheduling Coordinator

Alliance HealthCare Services - Brewster, NY

Employment Type : Full-Time

About Us: At Alliance Radiology, our team members focus on transforming the patient experience and delivering exceptional quality care. Alliance Radiology has rapidly grown over the past 30 years by providing radiology service line solutions, outpatient center management services, and mobile radiology solutions (Per Diem, PT, and FT MRI, PET/CT, CT).Job Responsibilities:We are currently hiring a full time Scheduling Coordinator supporting Northeast Radiology in Brewster, NY. The ideal candidate is someone open to supporting a flexible schedule Monday- Saturday 7:15am-6:00pm.
The Scheduling Coordinator answers incoming calls and makes outgoing calls to schedule appointments and pre-register patients for Alliance Imaging sites nationionwide. Determines the needs of other calls and transfers to the appropriate personnel and ensures every customer receives the highest level of customer service.
What Alliance Will Provide to You:

• Medical, Dental & Vision
• 401k
• Paid Time Off: vacation, sick, holiday & float days
• Plus much more!

Specific duties include, but are not limited to:

• Makes outgoing calls and receives incoming calls to schedule appointments and pre-register patients based on the daily Task List.
• Follows prescribed list of questions and provides standardized responses to get and give information during scheduling/pre-register calls.
• Determines needs of customers' incoming calls on company's toll free service and transfers to appropriate personnel to meet their needs.
• Completes any additional job duties given by the Scheduling Manager or Scheduling Lead.

#LI-JD1Position Requirements:

• High School Diploma or Equivalent
• 1-2 years’ experience in medical or related field.
• Able to work with multi-phone systems, computers and general office equipment.
• Must have good communication and interactive skills to work with Patients, Physicians and TMs

EEO Statement: A division of Alliance HealthCare Services, we are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.